Ratings based on 3,995 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Great location and nice hotel, but...

Posted Mar 30, 2015
Pros: Location, clean rooms, great staff
Cons: Sound proofing, but that's pretty much impossible.
Location: Its NYC, everything is near by.
Usually I don't mind inconsiderate guests who enjoy slamming doors late in the evening or early in the morning since there is not much the hotel can do about it, but the poor sound proofing in rooms had me wake up constantly. I could even hear the person in the next room snoring and coughing!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New york

cozy hotel

Posted Mar 30, 2015
came here because I had an event to go to & this hotel was close to the venue.. I spoke to George & told him I was going to arrive at 4 am & if there is a possibility I can get a late check out. He gave me till 2pm which was great. He was very understanding & polite & did his very best to make sure I get what I wanted. The room is very, very cozy & clean. Very modern. I loved it.. I love the col of the room as well the ambiance was amazing. I would definitely stay here again.. The location is great.. Close to subways, taxi are all around.. I drove so I didn't need any transportation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Great location close to Empire State Building. Helpful staff, clean room and generally positive experience. Would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr hübsches Hotel in zentraler Lage.

Posted Mar 30, 2015
Pros: Der alte New Yorker Charm (Einrichtung) des Hotels, sehr Nettes Personal und die zentrale Lage in New York (Manhätten)
Cons: Alles super!
Location: Absolute zentrale Lage in New York (Manhätten), Alle Unternehmungen in unmittelbarer Nähe....
Wir buchten das Hotel für unseren Städtetrip, da es super zentral liegt und wir alles in New York zu Fuß erkunden konnten.Das Hotel ist sehr sauber und im alten New Yorker Stil (Charm) eingerichtet. Wir fühlten uns von der ersten Minute an in unserem gebuchten Zimmer wohl und sehr gut aufgehoben. Wir würden für einen weiteren New York Städtetrip das Hotel wieder buchen und können es mit ruhigen Gewissen weiterempfehlen. Fünf Sterne für so ein tolles Hotel ;-)
4 out of 5
Recommended
for Couples
by A verified travelerfrom Wisconsin

Choose a great location!

Posted Mar 26, 2015
Pros: Location and quiet atmosphere.
Cons: Furnishings in rooms and lobby are a bit "tired". Upholstery is soiled, wood pieces nicked.
Location: Empire State Building two blocks away, walking distance to Times Square, easy walk to Macy's, two blocks to Green Line subway.
The location is within walking distance of many attractions as well as a subway line. A variety of excellent restaurants are nearby with various price points. The hotel staff is extremely helpful. Coffee/tea is available 24/7 in a spacious, multi "room" lobby. While a family could stay here it is definitely more adult oriented which means it is more quiet!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom East Sussex

Nice little hotel, good location

Posted Mar 25, 2015
Location: Empire State Building, Broadway, Macy's, Times Square within 10 minute walk
Very pleased - only a couple of blocks from the Empire State building so good location. Rooms were small but perfect for what we needed. Very clean & great cleaning staff left it perfect every day. Staff were really helpful when needed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Disappointment

Posted Mar 25, 2015
The room given was very small with no view. Shower door was very stiff. Staff however friendly. Caution on given room when taking 'sale' package.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Excellent hotel in excellent location

Posted Mar 25, 2015
This is my second time staying at this hotel and I cannot recommend it enough. This hotel is excellently located, with a short walking distance to all of Manhattans attractions and there are subway stations located just a couple of blocks away. It is also an exceptionally clean, friendly, warm and welcoming hotel. All staff are extremely helpful and make it Manhattan's top small luxury hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 24, 2015
This hotel is in a great location with easy access to the subway. The staff were really nice and helpful. Downside is that there are no tea and coffee facilities so you have to go down to the lobby first thing in the morning. Nice toiletries and very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island NY

Spending the weekend in the city

Posted Mar 24, 2015
Pros: Staff was very nice
Cons: better pillows, coffee in the room
Location: The empire state building view and the park was nice to visit
Nice location, place, etc..however the pillows were very uncomfortable and I would have preferred to have a coffee machine in my room