Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
72% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Hotel is very convenient only 5 minutes walk to Waikiki beach
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Caracas

Niche cheap hotel close to the beach, restaurants

Posted Mar 28, 2015
Pros: Location
Cons: In room safe
Location: All activities in Waikiki are walking distance
For the pricing is a good value option in Waikiki with excellent location close to everything
1 out of 5
by A verified travelerfrom seattle

AVOID AT ALL COSTS

Posted Mar 28, 2015
Piece of crap hotel do NOT stay here!!!!! There were bugs crawling all over the beds and it is so old and worn down people shouldn't be allowed to stay there. Also customer service was CRAP!!!! When I called downstairs to enquire about canceling my stay the receptionist HUNG UP on me! Like seriously??????!!!!! Who hangs up on a customer! Apparently these people do! Finally got in touch with a manager and when I told him his employee was rude and hung up on me he told me to get out of the hotel and that I had 20 minutes to do so. Worst experience of my life. Ended up leaving and going to a far better hotel that's was CLEAN
1 out of 5
by A verified traveler

Dirty, cockroaches but close to everything

Posted Mar 10, 2015
If you don't mind cockroaches, dirty walls, curtains, and furniture you probably wouldn't mind staying here. I couldn't stay the second night I booked and the staff were very helpful in canceling my second night without charges.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything.

Posted Mar 3, 2015
Loved my experience at the Hokele Suites. The staff was very polite and courteous. Our room was awesome and spacious. I would definitely book with them again.
5 out of 5
Recommended
for Families
by A verified travelerfrom SF Bay Area

Posted Feb 27, 2015
Pros: The suite and the service were great
Cons: Better wifi in the lobby
Location: Classical Waikiki location - everything is close by. Free shuttle to get around if you are not unto walking.
Great suite, it was like a home away from home, even better. We actually cooked our food in the kitchen that was fully equipped - great savings and a great help with those with a special diet like us.
2 out of 5
by A verified travelerfrom oregon

close to beach, nice pool

Posted Feb 15, 2015
Pros: pool
Cons: mattress
Location: good
Unhappy with bed, dirty stove, staff good, carpet nasty,
2 out of 5
by A verified traveler

Dump

Posted Feb 13, 2015
Pros: Location
Cons: The entire building. Parking.
The hotel is old and dilapidated. It just looks and feels kind of grimy. There's not much housekeeping can do about it, just looks like an old structure that hasn't been refurnished in years (decades). Internet is only free in the lounge area, not in your room. They say parking is first come, first serve. Just to be clear - that does not mean if you are the first one to the parking lot when there are still open spaces that you will get a spot. You have to reserve a space at the front desk in the morning and I think there are only a handful of spaces. I arrived at 5pm and parked in the lot, and they said all of the spaces are reserved for the night and I would have to park around the block at a 3rd party lot that is more expensive and only accepts cash. I would not stay here again or recommend anyone to do so.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Jamaica

Nice hotel with excellent location in Waikiki

Posted Feb 12, 2015
Pros: I really liked the staff, they were warm, friendly and every helpful. I also love their pool, microwave and fridge in the room. They all came in handy
Cons: Improvements could be made to some of the amenities; the bed, the patio and bathroom. All in all however, I had a wonderful time.
Location: Location is on point; EXCELLENT!!! Stores, bars, clubs, restaurants, Aquarium, nightlife, day activities, zoo, park, THE BEACH, everything in Waikiki!
My experience was wonderful. My girlfriend and I had a wonderful time in Waikiki. The hotel has a nice pool and is in the middle of the nightlife, shopping and basically right by the beach. There is a free shuttle to Ala Moana Mall as well and overall, my experience was wonderful
4 out of 5
Recommended
for Other
by A verified travelerfrom 兵庫

立地場所が良いため 行動するのに時間的に無駄が少ない。

Posted Feb 7, 2015
Pros: openな 雰囲気が良い。
Cons: スタッフの臨機応変に対応する能力が欠けている人に 更なる向上及び再研修が必要である。
Location: スーパーやバス停、トロリーに 便利なため footworkが軽くなる。
ホテルのスタッフによって対応力に かなりばらつきがあるため ある事でかなり時間をとられ 再三別のスタッフと 確認する事で回避した。