Ratings based on 2,307 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

good location.

Posted Mar 4, 2015
Front desk never pick up the phone. Wanted to check out late front desk person told me there is no way. I asked how much? She said no. Need some upgrading. Air conditioning was not working well so I changed room. Hotel pool is great gym is at the ymca. Closed on Sunday.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Uppsala, Sweden

Great value and location!

Posted Mar 1, 2015
Surprised by the quality for the cost. Didn't use pool or gym but seems nice. Starbucks with basic pre-packaged items for breakfast or not more than a 10 minute walk to Perkins and Denny's. Many choices for lunch and dinner within a short walk. Very close to Sea World area.
3 out of 5
by A verified traveler

Great location bad room

Posted Mar 1, 2015
Bed was deflated, drawers were not clean, blankets were stained, and front end desk person didn't have great service skills.
2 out of 5
by A verified traveler

Posted Feb 28, 2015
Staff was not very helpful. Rooms were not what we purchased dirty and we switched rooms 3 times in 3 days to get what we had purchased from the start.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Very nice accommodations for the price. Great location very near Universal Studio Orlando.
1 out of 5
by A verified travelerfrom jacksonville, fl

It was one of my worst experiences at a hotel.

Posted Feb 27, 2015
Nothing was great about this hotel. Crappy attitude from desk clerk at check in. Said king beds were first come first serve. Room smelt funny and both queen beds were completely uncomfortable. Never stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel but some minor fixes wouldn't hurt

Posted Feb 27, 2015
We loved the hotel it was really nice but the beds were hard as a rock and the sleep number was broken to adjust the beds and our air was broke and we had no cold air but other then that we enjoyed it a lot!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Posted Feb 27, 2015
It was very nice and clean. The beds are very comfortable. Pleasant
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Feb 26, 2015
This hotel was close to everything you want to be close to. Great restaurants are within walking distance. Easily found. Good attraction ticket deals available. We would definitely stay here again.
1 out of 5
by A verified travelerfrom Southeastern Michigan

Don't stay here!

Posted Feb 26, 2015
To start with a cockroach quickly hid behind the mirror in the bathroom. The front desk would not answer the phone using the hotel phone. I let it ring for at least 10 minutes. I had to call the hotel with my cell phone to get the front desk for the internet password. Once signed in the internet would go off and on. Useless! Ice machines were out of order. No pool towels. Hot tub jets didn't work. Neither of the Sleep Comfort beds didn't work. Maid knocking on door at 9am asking us when are we leaving. Advertised that they had a bar and grill but that was permanently closed. No htel amenity book so we didnt know what the hotel offered. No coffee or breakfast offered and the hotel staff at front desk was rude.