Ratings based on 1,690 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from philadelphia
Great location, pretty grounds, nice pools, cleanPosted Aug 26, 2014
Stayed in Barbados, clean room well stocked comfortable beds and great pools. Enjoyed my stay, would definitely return. * Overall rating is excellent. I hit the wrong button and couldn't change it.
for Everyoneby A verified traveler from Detroit, Michigan
Home away from homePosted Aug 26, 2014
Pros: Everything, specially the location and shuttle service. This is our 2nd stay. We were here 2 years ago.
Location: Perfect location. close to downtown disney and all attractions. Loved the shuttle service from the resort to and from downtown disney and attractions
Comfortable transportation from and to the airport. Convenient shuttles within the resort, to and from attractions and down town disney. Room was clean and cool all the time. Staff are friendly and helpful. We won't stay anywhere else.
for Everyoneby A verified traveler from Houston, TX
Nice Resort, beautiful sceneryPosted Aug 22, 2014
Cons: We called for the bellman, but he never showed up. So we walked to the custom house with our luggage on our day of depature.
The resort was very nice, we really enjoyed the resort pool area, beach scenery and the restaurants at the resort. The staff was great and very friendly.
for Everyoneby A verified traveler from NJ
Great Hotel!Posted Aug 20, 2014
Pros: That it was so clean!
Cons: The bathroom tiles should be updated simply because you can see the wear and tear around the corners
From the moment you arrive the staff makes you feel welcome and are eager to help! Extremely happy I stayed the room smelled so clean and it was very clean. We went to eat at the restuarant in the hotel (Shutters) they were all so nice and accommodating! I would recommend this hotel to everyone just for the staff alone and then for it's cleanliness!
by A verified traveler from TX
Nice people, terrible place to stay for the PricePosted Aug 17, 2014
Pros: people are friendly
Cons: delivery of food more restaurants close to the buildings, AC's are too loud and swiming pools are too crowded
Location: nothing if you dont have a car rental. Terrible
only 1 restaurant in the whole place, terrible and horrible walking distance. They dont even deliver.. terrible for the expensive experienced.
for Familiesby A verified traveler from england
tropical Disney hotelPosted Aug 15, 2014
excellent hotel my daughter is 10 and loved it so much its the only place she ever wants to go back on holiday.Perfect surroundings and Disney experience
for Everyoneby A verified traveler
Posted Aug 11, 2014
It was a fun experience. Loved the beach theme. The staff was excellent. The property was clean and beautiful. I will definitely return in the future.
by A verified traveler from corpus christi, tx
Broken processes spoil a nice hotelPosted Aug 11, 2014
Pros: Nice facilities for the kids
Cons: Hotel staff, hotel staff, hotel staff
Took 75 minutes to check in at midnight with three kids. Yes, 75 minutes and then the guy checking me in got aggressive so I called for the duty manager. Finally got to room at 1.20 am which made next day at disney horrendous. Rooms also not cleaned everyday and had to call for towels and condiments on several occasions Overall, VERY disappointed with a disney hotel
by A verified traveler
Not a good experiencePosted Aug 10, 2014
We told the concierge that we were going to a park and we couldn't wait until the room is ready for us and they told us that we will have our luggage in the room as soon as is ready. We went to a park and when we arrived at midnight, our luggage wasn't there. We called the concierge and they told us then, very rude, that they couldn't leave the luggage if no one is in the room and not even apologize for the misinformation. The room wasn't clean enough, even the towels that we left in the floor were still in the floor. The hotel is too big, so if you plan to go to the parks and walk all day, the less thing you need is to walk a very long distance to go to the main area where the restaurant and gift shop is. Also I paid for a pool view and they gave us a partial pool view to a little pool they had close to our room that we didn't even use, but still very far from the main pool. Not a good experience in this hotel.
for Everyoneby A verified traveler from Fremont, CA
Great Disney ResortPosted Aug 10, 2014
We came in very late. There was an issue linking our magic bands to our credit card be it was taken care of later. Resort is very nice, were convenient transportation to and from the parks and the resort. Also transportation to and from airport was arrange well. They have a food court with good hours and 2 pools. Unfortunately didn't have much time to use them as our days were busy. Food prices better then parks but still expensive for cafeteria food. Wish we could stay long and enjoy the amenities