Ratings based on 208 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified traveler from South Lyon, Mi.
Nice set up with aquatic center but very run down.Posted Sep 11, 2014
Pros: Rates were good but after staying there I know why.
Cons: Clean and update.
Location: Location was good close to Frankenmuth.
Room was acceptable but needed updating. Most of the hotel was very run down and very dirty. Walls, trim, entry ways, carpeting, aquatic center, and windows all very dirty.
for Everyoneby A verified traveler from Ontario
Easy access on and off interstate hwy....Posted Sep 9, 2014
On check in we were put into the wrong room. Didn't discover this until we checked out. It was a place to put our weary heads
by A verified traveler from saginaw mi
ScaryPosted Aug 19, 2014
My husband wouldn't get out of the car. The Hotel and staff were just awful. They wouldn't guide us or help us We were booked for two nights. We left We wouldn't even stay the one night. We tried to cancel the second night and they told us we were not allowed.
by A verified traveler from Oshawa, ON
Stay away.Posted Aug 14, 2014
Cons: Security, housekeeping, maintenance
When we arrived we were told that there was going to be a very loud party in the pool area. The party was loud, but it didn't stay in the pool. It went throughout the hotel and into the parking lot. We were nervous the whole night. On top of that, the room was dirty and falling apart. The staff were rude and ill-prepared to do their jobs. We'll never be back.
by A verified traveler from Ohio
Disgusting!Posted Jul 10, 2014
The whole experience was absolutely awful! Customer service was ok, but the hotel was dirty, smelled like cigarette smoke, yelling and screaming by patrons, the pool and atrium were closed. The wall paper was peeling off, the carpet outside of the room at a white powder substance all over, and the bed was covered in little black specs. I walked right back out, gave the key back to the clerk and said goodbye within 15 minutes of check in. I will NEVER go back there again!
by A verified traveler from Kzoo
You get what you pay forPosted Jun 30, 2014
Spent $40, so my expectations weren't high to begin with. Cable was out in my room. Breakfast was nothing great. Staff were okay. Room was clean.
by A verified traveler from Savanna, Illinois
Great Price!Posted Jun 26, 2014
Pros: The price and the staff.
Cons: The whole hotel can be beautiful, but needs work.
Location: There are things to do like malls and shopping close by. Also, a beautiful park area. Many places to eat within a ten to fifteen minute drive.
We thought that the hotel had once had potential and was beautiful. It's sad to see it in the condition it is now. Although the pool was warm and clean, the hot tub was scummy and didn't look like it had had much attention. The room was clean, but needed to be remodeled and maybe deeply cleaned. It had a musty odor. The staff was pleasant and everything we asked for was supplied. There were areas that just needed to be cleaned around the hotel. The price was fantastic. You get what you pay for.
by A verified traveler
Darlyne great. Place is filthy.Posted Jun 25, 2014
Darlene at the front desk was a delight. Very friendly and helpful. Common areas were dirty. Treadmill didn't work and exercise room had garbage everywhere. Toilet ran continuously and sink didn't drain.
by Jim from Columbia, SC
This place is as rundown as the rest of SaginawPosted Jun 23, 2014
Front door was broken. Parking lot needed repaving. One elevator was broken. The other had a mind of it's own. Hallway reeked of cigarette smoke. TV remote did not work. Air conditioner was intermittent. Kids running in the hallway playing basketball. The clerk at checkout made me pay again even though I am sure I prepaid through Expedia. On the plus side the room was clean and the bed was comfortable
by A verified traveler
Older motel not kept up properlyPosted Jun 22, 2014
Location: Many area is businesses are closing
Room was clean but, all the hall ways were not swept with papers and trash laying around.