Ratings based on 1,616 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
70% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Very basic hotel ok for 1 or 2 night stay

Posted Aug 25, 2014
Pros: Close to trax.
Cons: Rooms need to be updated, check air conditioner as ceiling was dripping water every time the air conditioner was turned on. Outside area need updating
Location: Trax nearby, close to Mcdonalds and Dennys.
Very basic hotel - close to trax and free breakfast included. The ceiling was dripping water and air conditioner was very noisy. Carpets and general surroundings were worn out but the lobby was kept clean with coffee/tea available.
2 out of 5
by A verified traveler from Utah

Not a good hotel but in a great location

Posted Aug 22, 2014
Pros: Good location: close to park concerts & farmers market. 10-minute drive to U of U & across the street from awesome an movie theatre. Comfy mattresses.
Cons: More maintenance of rooms (replace broken floor boards and patio furniture, fix leaks, etc.) Plus, add mini fridge/microwaves to rooms.
Location: Close to park concerts & farmers market. 10-minute drive to U of U & across the street from great movie theatre, gas station, nails salon, etc.
Staying in SLC can be expensive, especially if you want to be downtown and close to everything. This hotel costs much less than the surrounding hotels, and I was pleased that there were pet-friendly rooms and a pool. However, I was disappointed that there was no fridge or microwave (which wouldn't have been a big deal if I were only staying one night, but I had an extended stay), and the room/grounds were a bit gross. The bathtub faucet had a heavy drip (light stream) even when shut off; the patio, lamps, and counter-tops were unclean, and things just seemed to be a bit icky. Since I couldn't afford to stay at the neighboring hotels, I kept my long reservation at this hotel, but I wouldn't recommend it to other people. Oh, and breakfast was ok. I ate cereal and toasted bagels since there wasn't anything with protein (no eggs, bacon/sausage, etc.) Still, it was satisfying and included in the price of the hotel, which is always appreciated.
4 out of 5
for Everyone
by A verified traveler from Lincoln NE

It was over all nice....shower grout needed attn

Posted Aug 22, 2014
Room 154 8-19 @ 9pm Tried calling line #3 for wake up call it just rang rang rang noone ever picked up because the alarm clock in room kept resetting back to flashing I tried calling that several times..then I tried calling front desk from around 9:30 til 10 pm to see if they could help me but it just rang rang rang I tried several times....second time I counted 30 rings and still no one picked up...bad customer service...
1 out of 5
by A verified traveler

Bad experience

Posted Aug 18, 2014
That was one of the worst hotel room I ever stay in. It take for ever to get the door open the hotel it was so dirty. I will never stay there again.,.
4 out of 5
for Everyone
by A verified traveler


Posted Aug 16, 2014
Nice stay´╝îreasonable price. Located near central.
1 out of 5
by A verified traveler


Posted Aug 14, 2014
Cons: Demolition
Location: Lamb's Restaurant downtown is super.
I have stayed in Third World hotels that we cleaner and things worked better. The only reason I didn't walk out was because the city was booked. NEVER AGAIN!
2 out of 5
by A verified traveler from salt lake city utah

One nights good enough.

Posted Aug 11, 2014
For one night we were thankful for the semi comfortable bed. The carpet was ripped on the floor the pool is pretty dirty, there is no hot tub as advertised. The police were called twice while there for something. Spiders in the room, but the complimentary breakfast was fairly good. One night was doable, several would not be acceptable. One night is good enough!
2 out of 5
by A verified traveler

Only hotel available for McCartney concert.

Posted Aug 10, 2014
Needs much tlc. Rooms were just minimally ok. Matresses very old and losing fill. Outside walkways need to be swept and cleaned. Staff were pleasant. Breakfast was better than expected. It must have been a fine hotel in it's day. Little America was built about same time and in much better shape. Hoe they give it some major tlc.
4 out of 5
for Everyone
by A verified traveler from Seattle

Close to Temple Square, Mall and train.

Posted Aug 9, 2014
Pros: Location, and free Shuttle from Airport.
Cons: Remodel.
Location: Temple Square, Mall, shopping, walking.
It was just what I wanted...Clean room, near by restaurants, pool and quietness.
1 out of 5
by A verified traveler from San Jose, CA

It's nice for it's located in downtown.

Posted Aug 7, 2014
The receptionist is busy with phones (and other stuffs) and I need to wait until I get a chance to interrupt her finally. I feel like I am not welcome to this hotel.