Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom LA, California

Terrible Hotel in an Excellent Location

Posted Feb 21, 2015
The only good thing about this hotel is the location. You are not going to use your car. Everywhere is accessible by foot. The hotel room is terrible; extremely small, not clean, the furniture and the artificial plants had dust on them, the carpet is worn out and had stains, the bathroom is remodeled though but with minimum effort. If you are planning to spend your day on the beach and enjoy the beautiful La Jolla and go to the hotel only to sleep. So it's ok to stay there. But if you want to relax in a hotel room, this is not for you. Forgot to mention that the price is really affordable. Only $100 / night.
3 out of 5
by A verified travelerfrom Man in a boat, ca

Just ok

Posted Feb 20, 2015
Was in #8. It was not the worst ever, but very dated and had worn out and stained carpet. The room smelled funky, like mildew mixed with pee. Kept the windows open.
3 out of 5
by A verified travelerfrom San Diego, CA

Bad Customer Service

Posted Feb 17, 2015
Pros: Rooms were cleaned and it had a roof top.
Cons: CUSTOMER SERVICE. STAFF quality.
Location: Amazing location and tons of restaurants around. ALso the seals right on the beach was a mind blowing experiece!
we visited the office 3 different times and each time we received "moody/bad attitude" customer service. We figured "ok maybe it was just that one person's bad day...But ALL employees are having a bad day? whats the deal with this place!?" One of the ladies even lied to us....we asked "You know of any places where we can rent bikes?" she replied, "No sir. No where around here. Closest place is about 3-4 miles away. and is probably closed because is a holiday (Presidents day). sorry" After doing some research and asking other people on the street, we found about 3 places within a 1-2 miles away from our room. and then we thought "if you dont know the answer to our question, why dont you just be honest and say I DONT KNOW BUT LET ME TRY AND FIND OUT OR DIRECT YOU TO SOMEONE THAT COULD HAVE AN ANSWER". Is good customer service truly that challenging to accomplish? Specially when this is the only way youll keep your business moving forward? COme on guys, manage your business right or hire new people to represent the company.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom davis

great location

Posted Feb 13, 2015
Pros: location , nice people
Cons: no more breakfast or food or snacks.
Location: beach is one block. all the prospect st. shopping and dining is out your door.
great location, nice staff. lowest price in la jolla
4 out of 5
Recommended
for Couples
by A verified travelerfrom California

Great location. Near all necessities.

Posted Feb 11, 2015
Pros: Proximity to beach
Cons: Air conditioning
Location: Just wonderful.
A little noisy in terms of air conditioner. This applicable to room 10 only. Other than that, very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

fantastic location

Posted Feb 3, 2015
Pros: location
Cons: having a tv guide, a microwave,and a desk
Location: shopping, restaurants,beach
This hotel was very nice and had a fantastic location to the beach, eating and shopping. I would have appreciated a desk in the room and a tv guide. Very clean, Fantastic service by the staff.Microwave would have been nice but having a frig was wonderful. Nearby grocery store was great.
2 out of 5
by A verified traveler

Hidden fees

Posted Jan 16, 2015
You could park two blocks away for 10 bucks.. 50.00 put on card for incidentals even though I told them I wasn't going to utilize anything.. Shower alternated between hot and cold...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, Ca

Great view of the ocean!

Posted Jan 2, 2015
We enjoyed our stay and wished the next night was available so we could stay again.
2 out of 5
by A verified travelerfrom San Diego

This is NOT where you want to stay.

Posted Dec 16, 2014
Cons: Maintainence. Very poor upkeep of what could be a much nicer place.
Location: Watch the seals at Children's Pool. Great ocean cliff side park across the street. La Jolla Colony shopping. La Jolla Cave store
Staff was polite. No parking included, but for an extra $10 you can park 2 blocks away! Otherwise you hunt for street parking in an area with few parking options, and all of them time limited to 2 or 3 hours from 8 am until 6 pm. Checked into room 5, one of the street level rooms. Long black stains on the carpet, an AC unit held together with box tape, bent lampshades and drapes that don't completely block out the light. Toilet took forever to drain, a real adventure in anticipation when it came to flushing time. Perhaps the management will say this is an atypical occurrence, but from the state of our room it looks like poor maintainence and neglect are the norm here. Move down the street, you will be glad you did.
1 out of 5
Recommended
for Personal Event
by Kathfrom Houston

La Jolla Inn-ywhere else

Posted Nov 19, 2014 on Hotels.com
The only reason anyone stays here is the price. Parking is several blocks away in a garage, which for women travelers means walking dark city streets for late evenings and early flights. The rooms stink, literally. When raising the window to air our room, the entire thing came out in my hands. This may explain why the woman in the room next to ours NEVER closed her door. When we left at 5:30 am we walked past her sleeping with the door standing wide open. Carpeting is stained and gross. Paper thin walls do nothing to mask the sounds of the blender and revelers in Carolina's room, ("Hey, Carolina!") the sounds of the busy street right outside your door or the bonk bonk bonk of dance music in the clubs. If funky charm is your thing, this hotel may be for you. Window boxes of geraniums line walkways and the rooms are decorated like your grandma's guest room. A very short walk delivers you to the park and ocean front one way and shopping and dining the other. I will be staying elsewhere.