Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from california

Posted Sep 9, 2014
There was a party going on outside till like 4:00am in the morin yelling laughing we had a half marathon the next morin did not get no sleep
3 out of 5
by A verified traveler from Victorville

Good price, disappointing living conditions

Posted Sep 2, 2014
Pros: Courtesy of hotel staff in the morning.
Cons: At least make the breakfast something that children like. There was no cereal, milk, or bread with a toaster to make toast with butter and jelly.
Location: Fisherman's Warf - 10 minute drive; Golden Gate Park - 15 minute drive; Zoo - 15 to 20 minute drive; Golden Gate Bridge - 10-15 minute drive.
We got this last minute hotel on expedia.com. Hotel sounded good, great location and somewhat close to everything. Got to hotel just to find out that there was no A/C, fan was not working, and had to have staff come up to get the TV working. Clean, but not really comfortable - reminded me of being in a cheap hotel in the Philippines. $45 dollars a day for valet parking where one of the staff drove our mini-van off to a location that you had to wait for 30-45 minutes to get the vehicle back if you needed it. Staff during the daytime was courteous, night staff had no clue. All I can say is that I am glad that we only stayed one night - next time I will not take the entire family and have to get 2 rooms because I had 3 five year old kids making the numer of people in one room to many. Good selection of pastries in the morning, but that was all there was; pastries, coffee, and juice - not set up for children whatsoever and is off the beaten path. Recommend finding other hotels.
2 out of 5
by A verified traveler from italy

Hotel was disappointing

Posted Sep 2, 2014
The room was very old and definitely not well mainteined (stains, rust). Hoped something better for that price. The position was not bad, as Folsom av. is one of the main streets, but definitely not near union square (15 min walk). At night you might not want to walk through those streets ...
3 out of 5
for Everyone
by A verified traveler from Lake Tahoe

Clean Hotel

Posted Aug 31, 2014
Pros: Nice clean rooms, great water pressure
Cons: Staff helpfulness
Location: Only a few blocks from shopping. Bar and nightclub next door
Hotel was clean and the rooms were nice. Nice bathrooms with amazing water pressure The location was okay. The hotel is next to a bar and a nightclub, but we were out late so I cant really say if there is a noise issue or not. The gentleman who checked me in was very polite as was the night clerk, however the lady who was working in the morning was not very helpful or friendly. There is a computer in the lobby for guests to use and I was trying to print tickets, the tickets weren't printing and so I had to wait for the lady to finish a conversation on her cell phone before I could get her to help me. Once she finally hung up she was not very helpful, instead of making an attempt to get the computer to print she just said that I should download them to my cell phone, which was not an option. Up until then we had a pleasant experience at the hotel, but we left frustrated at the lack of help and had to find another location where we had to pay to print our tickets.
2 out of 5
by A verified traveler

Not close to anything

Posted Aug 28, 2014
Staff was not friendly, hotel was too far away from anything and not a great neighborhood. Price too high! Would not recommend.
3 out of 5
for Students
by A verified traveler from Los Angeles

Location is good, quality to be desired.

Posted Aug 24, 2014
Pros: Location and kindness of staff. Very helpful and available.
Cons: A relationship with the bar/street food cart vendor below, to connect guests to some great food.
Location: Bar right below, walking distance from Market/Mission F Street.
It was conveniently near Mission and Market, but don't expect the images you see in the online photographs. Our door was damaged, there was a refrigerator onto of a table that was too small, so the door had trouble opening. Showers were nice. Hallways smelled of strong cleaning supplies/smoke/heavy hair spray? Couldn't quite place it. Room smelled fine.
1 out of 5
by A verified traveler

worst hotel i've ever been too

Posted Aug 22, 2014
Pros: nothing
Cons: everything
dirty bathroom, tricky front desk trying to get your money, just uncomfortable stay!!
3 out of 5
for Other
by A verified traveler from El Paso, TX

Hotel down in the middle of downtown San Francisco

Posted Aug 20, 2014
Pros: Elevator available. Light breakfast. Plenty of restaurants, coin laundry and transportation close by. Locator map of area available. Mini fridge avail
Cons: Removable shower head, mat and chair for us senior citizens. a coffee pot would of been useful, although coffee was available in reception area.
First hotel without an A/C. After opening windows, Temperature was cool. Price was right compared to other hotels in the same area. Reception clerk was not clear on how to get to hotel. Quiet, although nearby bars were not. I will give this hotel an 8.0 out of 10.
3 out of 5
for Couples
by A verified traveler

Posted Aug 15, 2014
Close to the AT&T park About 1 mile away. Close to bars and restaurants.
3 out of 5
for Everyone
by A verified traveler from East Bay

Decent Place at Good Location & Affordable Price

Posted Aug 13, 2014
Pros: We liked that it was cheaper than any other decent hotel spots in the City without having to compromise on the safety of the area.
Cons: I think the hotel needs a great deal of updating. There are holes in the doors to the bathrooms, cracks in the furniture, and a scent of mustiness.
Location: Location is great. The bars downstairs (The Bloodhound, & The Raven) were fun and cheap, it's close to BART and the Metreon.
We checked in on a Saturday and left on a Monday. Girl at the front desk warned us that the bar downstairs (The Bloodhound) might be noisy. We were on the 4th floor and we could hear some of the music and chatting outside the window. I would feel terrible for the person who had to sleep directly over the bar. I would recommend making sure you do not have any of that set of rooms. Otherwise, it was good decent place to stay. The bed is old, but not uncomfortable, and the pillows were soft. The elevator is tiny, slow and very old -- I hope they plan to upgrade that soon. Their free breakfast consisted of pastries and juice, but it's enough if you're on the go. Sunday morning was extremely quiet in the neighborhood. Monday morning -- well there were trucks and cars passing by -- recommend closing your window.