Ratings based on 816 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
65% of guests recommend
2.9 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

only great thing was the price

Posted Jan 26, 2015
Pros: Very little
Cons: Wi Fi was steam driven. It must of been as it was so slow, when ever it was working, which was not often.
Location: Great service by trolley buses that passed by.
This place past it's use by date some years back.
4 out of 5
for Business Travelers
by A verified travelerfrom Southern California

Good location

Posted Jan 23, 2015
Pros: The location.
Cons: Night staff was slow at helping customers.
Location: Super convenient to many tourist areas and the convention center.
Fairly nice and clean for the price, very convenient location.
3 out of 5
for Everyone
by A verified travelerfrom San Diego

good location

Posted Jan 21, 2015
Pros: price and location close to muni stop
Cons: room heater/ac unit not working properly
Location: muni stop across the streettakes you to all tourist sights
price was right location on mkt street great for use of muni only problem was some of the younger guests are allowed to party loudly all night long.
3 out of 5
for Everyone
by A verified travelerfrom San Bernardino, CA

Fair hotel for the price

Posted Jan 20, 2015
Pros: This was an average hotel. It is what it is, a cheap hotel in San Francisco. A very good breakfast and close to all transportation.
Cons: Internet was almost nonexistent. Computer said we were connected, but it wouldn't come up. Better cable television.
Location: Trolleys, busses and taxis are all within a few paces. The wharf and downtown are a few miles straight down the road. Easy access to everything.
Outside was noisy. I knew we were to have problems when I saw the ear plugs on the night stand. Thoughtful, but the first time I have ever seen them at a hotel. All floors were tiled, so take slippers. Had a refer and micro which was nice even though we didn't use them. Staff was very helpful and tried to solve problem.
1 out of 5
by A verified travelerfrom San Francisco

Crumby, falling apart & surrounded by the homeless

Posted Jan 19, 2015
Payed for a room with a sofa, safe & other extras & was given a room the sz of a postage stamp w/only 2 beds. Had to argue & show the website picture on my phone to get a bigger room which still didn't have what I paid for. Horrible area w/parking lot full of homeless since they allow them to eat the breakfast that's for the guests. My room looked like it had been patched in every corner. The bedspread in my non smoking room had cig burn holes. Noises all through the night. TOTAL NIGHTMARE! Don't stay here!
2 out of 5
by A verified travelerfrom Portland, OR

Noisy, rude, uncomfortable.

Posted Jan 17, 2015
This location is noisy all hours of the night, and not just because it's the middle of the city. The walls are paper thin and people were screaming, yelling, banging on doors and walls. The room itself is ok, but the beds were horribly uncomfortable. We reserved and paid for a king and ended up with two "deluxe" beds. When we caked the front desk to schedule a wake up call, no one answered. When we finally got someone, they said they would schedule one, but never did. Knowing what I know now, I would've gotten better sleep in my car in a parking garage.
1 out of 5
by A verified travelerfrom UK

Scruffy motel in run down area

Posted Jan 15, 2015
Pros: Nothing
Cons: Cleaner room. Knocking some walls down to provide a liveable space to spend a night.
Location: If one is a tourist there is nothing closeby to see.
We had booked the hotel on line for 2 nights not knowing that hotels in SF were overloaded with convention participants. Consequently we paid $260 per night due to "dynamic pricing". The rooms were very small. To get from the door to the bathroom required walking crab like between the end of the bed and the wall. It was not clean. The day after we left the room rate had reduced to $90 still overpriced for the accommodation provided.
1 out of 5
by A verified travelerfrom CWB

just not worth it for the price

Posted Jan 14, 2015
the worst hotel ive ever been stayed at! too much noise and people using drugs!
3 out of 5
for Everyone
by A verified traveler

on market street

Posted Jan 13, 2015
many bars within walking distance, walgreens and credit union close by, parking was 15+tax, room was ok, beds we're done, small bathroom, it was busy at check in so the older gentleman did not greet anyone
1 out of 5
by A verified traveler

hotel perigoso

Posted Jan 10, 2015
nunca mais volto a são francisco. cidade caótica, feia, muito trânsito e todas as ruas são ladeiras e são iguais. péssimo hotel. quarto com cheiro de cigarro. atendimento péssimo. o senhor da recepção não te atende a noite com medo dos assaltos. hotel situado num local perigoso, próximo a pontilhões e com mendigos a porta. na primeira noite um cara me abordou no estacionamento (que é aberto, sem segurança alguma), depois tentou invadir o quarto. e as 4h da madrugada houve um assalto a um carro no estacionamento, quebraram o vidro do carro. sai de lá no meio da madrugada quando a policia chegou para nunca mais voltar.