ibis Shanghai Jinshajiang

Very difficult to communicate in english. Sheets and rooms smell like pee. had resources for guests. Too much noise in other rooms very late at night.

The location is bad, the service was poor and the staff were arrogant. I arrived late at night and the desk clerk told me I needed to give him three hundred RMB - I asked if he would return this to me the next day and was told that he would return one hundred. I argued that I had already paid the bill by booking with Expedia. This exchange went on for over half an hour before he agreed that he would return all the money the next day. This whole exchange was conducted in Chinese and I needed to call two Chinese friends to clarify his intention. This was not needed late in the evening after a flight. I checked out as soon as I woke up - no eye contact from the new staff - money placed on desk - nothing said. Pure arrogance. Also, the hotel is poorly situated and the surrounding area is bad. I checked out and stayed in the Jing'an Temple area the next day - much better.