Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom austin

Hair balls and Sand Dunes

Posted Jan 23, 2015
Hair balls all over the walls in hot tub area, handfuls of sand and dirt in hot tub. Wasn't cleaned in over 1 month. Gross!! We told staff, they did nothing! Restaurant ran out of fruit and tried to lie about it.
1 out of 5
by A verified travelerfrom Castle Rock, CO

Disappointing

Posted Jan 22, 2015
Pros: Pool and breakfast
Cons: Clearer rooms and toilets that flush
Location: SO much to do - but I wouldn't stay here.
The room was filthy and the toilets didn't flush. We were so disappointed and will never go back. We are locals and loved the idea of a fun hotel where we could go once in a while - had a pool and some lofts. Just too dirty to return.
1 out of 5
by A verified travelerfrom Cincinnati, OH

What a dump....

Posted Jan 20, 2015
Pros: hhhhmmmm....
Cons: Level it and start over.
Lights didnt work, beds sucked, pillows were aweful, only had 3 scratchy towels, the hot tub didnt work, AND the heating system couldnt be controlled...we had to open windows at 20 degrees outside to cool the room so we could sleep in less than sahara desert condition! Dreadful.... choose another!
2 out of 5
by A verified travelerfrom DFW

Front desk staff were awesome!

Posted Jan 12, 2015
Room is tired, shower curtain partially off wall, AC unit is a mad max corner unit, bed uncomfortable and room was not that clean. (Extra hair in bathroom). Then eating at Old Chicago service was terrible never go back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom denver

Posted Jan 7, 2015
It meet my need at the time and, was very comfortable, meeting all my needs.
2 out of 5
by A verified travelerfrom Omaha

If you really like dogs, you might like this hotel

Posted Jan 5, 2015
There was a candy wrapper leftover from the guest before us left on the floor by the bed. I had trouble getting help from the front desk. I went down and the only thing at the front desk was a big dog behind the counter for quite a long time. Also, someone brought their dog into the breakfast area.
1 out of 5
by A verified traveler

Worse hotel ever....:()

Posted Jan 5, 2015
Cold cold cold room extra heater was not makeing a heat at room we been freezing all nigth we catch a cold!!!they have this problem over a month,people been posting on website,we should have some money back we complain at front desk or discount ......dam that was not good deal,not cool Expedia !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Great location! Ski resorts in every direction.

Posted Jan 3, 2015
Only had one issue. The fridge froze everything that was in it. Maintenance had it fixed the same day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom anna texas

Great hotel near shopping area and ski areas

Posted Dec 27, 2014
Beds were a bit firm, but not bad, I'm coming back in April. Loved the staff and area
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ATL

Great for a quick ski trip...

Posted Dec 18, 2014
Enjoyable stay but with just a few issues: Our room had an odd heating system that looked like a dehumidifier but was vented out the exterior wall. It didn't work & we brought to attn of front desk. They offered to move us but we declined. Room actually stayed too warm & we had to crack the sliding window open to sleep. Bathroom was tiny but had a great showerhead! Location was very convenient. Attached "Chicago's" restaurant was awesome! Would def both recommend AND stay again...