Ratings based on 540 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom austin
Hair balls and Sand DunesPosted Jan 23, 2015
Hair balls all over the walls in hot tub area, handfuls of sand and dirt in hot tub. Wasn't cleaned in over 1 month. Gross!! We told staff, they did nothing! Restaurant ran out of fruit and tried to lie about it.
by A verified travelerfrom Castle Rock, CO
DisappointingPosted Jan 22, 2015
Pros: Pool and breakfast
Cons: Clearer rooms and toilets that flush
Location: SO much to do - but I wouldn't stay here.
The room was filthy and the toilets didn't flush. We were so disappointed and will never go back. We are locals and loved the idea of a fun hotel where we could go once in a while - had a pool and some lofts. Just too dirty to return.
by A verified travelerfrom Cincinnati, OH
What a dump....Posted Jan 20, 2015
Cons: Level it and start over.
Lights didnt work, beds sucked, pillows were aweful, only had 3 scratchy towels, the hot tub didnt work, AND the heating system couldnt be controlled...we had to open windows at 20 degrees outside to cool the room so we could sleep in less than sahara desert condition! Dreadful.... choose another!
by A verified travelerfrom DFW
Front desk staff were awesome!Posted Jan 12, 2015
Room is tired, shower curtain partially off wall, AC unit is a mad max corner unit, bed uncomfortable and room was not that clean. (Extra hair in bathroom). Then eating at Old Chicago service was terrible never go back.
for Everyoneby A verified travelerfrom denver
Posted Jan 7, 2015
It meet my need at the time and, was very comfortable, meeting all my needs.
by A verified travelerfrom Omaha
If you really like dogs, you might like this hotelPosted Jan 5, 2015
There was a candy wrapper leftover from the guest before us left on the floor by the bed. I had trouble getting help from the front desk. I went down and the only thing at the front desk was a big dog behind the counter for quite a long time. Also, someone brought their dog into the breakfast area.
by A verified traveler
Worse hotel ever....:()Posted Jan 5, 2015
Cold cold cold room extra heater was not makeing a heat at room we been freezing all nigth we catch a cold!!!they have this problem over a month,people been posting on website,we should have some money back we complain at front desk or discount ......dam that was not good deal,not cool Expedia !
for Everyoneby A verified travelerfrom Atlanta
Great location! Ski resorts in every direction.Posted Jan 3, 2015
Only had one issue. The fridge froze everything that was in it. Maintenance had it fixed the same day.
for Everyoneby A verified travelerfrom anna texas
Great hotel near shopping area and ski areasPosted Dec 27, 2014
Beds were a bit firm, but not bad, I'm coming back in April. Loved the staff and area
for Everyoneby A verified travelerfrom ATL
Great for a quick ski trip...Posted Dec 18, 2014
Enjoyable stay but with just a few issues: Our room had an odd heating system that looked like a dehumidifier but was vented out the exterior wall. It didn't work & we brought to attn of front desk. They offered to move us but we declined. Room actually stayed too warm & we had to crack the sliding window open to sleep. Bathroom was tiny but had a great showerhead! Location was very convenient. Attached "Chicago's" restaurant was awesome! Would def both recommend AND stay again...