Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort st John

a long walk to city center

Posted Oct 13, 2014
Pros: rooms were clean
Cons: shuttle bus to airport and city center is needed
Location: Ghost walk was well worth the time
the hotel was 2.5 kms from city center with limited transport options.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

victoria holiday

Posted Oct 9, 2014
Pros: location
Cons: slight order in room
went to Victoria for 3 days, usual tourist stuff, staff helped book whale watching trip
4 out of 5
Recommended
for Everyone
by A verified traveler from Port Alberni

Great hotel close to mall and great beds

Posted Oct 8, 2014
Pros: The beds and pillows are great, it is very important to me to have a comfortable bed and pillows
Cons: I had a bit of a problem with the internet going off and on that could be worked on, other then that I think it's pretty good
Location: Save On Food Center is pretty close so it made it great for our concerts. Walking distance for us.
Let our friend park in their parking lot while we all went to the concert. Good PR
3 out of 5
Recommended
for Families
by A verified traveler from British Columbia

Nothing Fancy but Good Quiet Hotel

Posted Oct 7, 2014
Pros: Free parking, free breakfast, free wifi and although we faced the highway, our room was still quiet over night.
Cons: Accessibility to the tower elevators could be improved. An automatic door and a larger flat area outside the door for waiting.
Location: Good location, we walked to shopping and were able to eat close by.
We have a disabled child who uses a wheelchair. We were put in the tower--the room was comfortable. However, the elevator to access the tower is located outside by the beer and wine store--there is a glass door that you have to go through before you can get to the elevator buttons. The door does not open very wide and it is not automatic--it would have been very hard to get into the building (or out) if my husband and I were not there together. There is no way our child would have been able to get into the little room to wait for the elevator on his own.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2014
Great hotel. Clean, comfortable beds, large bathrooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

Nice hotel within walking distance of shopping mal

Posted Sep 23, 2014
Pros: reasonably priced with breakfast included, close & easy access to downtown, free parking, within easy walking distance to shopping mall, soundproofed
Cons: larger cafeteria for breakfast? people were waiting for tables to be available
Location: large shopping mall less than 5 minute walk, also restaurants, easy access to major roads
room was comfortable & clean, bathroom was sparkling clean, adequate towels, bed was comfortable with choice of pillows provided, despite being next to 2 major streets the noise was negligible
5 out of 5
Recommended
for Everyone
by A verified traveler from Qualicum Beach, BC

EXCELLENT accommodation and close to everything.

Posted Sep 22, 2014
Pros: Nothing to dislike. Rooms and bed were superb.
Cons: Add a restaurant.
Will come back. Close to downtown and an easy driving commute to outlying attractions such as the Butchart Gardens.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Clean and comfortable

Posted Sep 14, 2014
This is the second time I've stayed at this hotel. I really value the cleanliness. The mattresses were just right. I loved the free breakfast. I would recommend staying in the tower and not the main hotel. The main hotel is too close to the parking lot and you can hear people arriving and leaving at night.
2 out of 5
by A verified traveler from Ontario

Car Required to get from A to B

Posted Sep 14, 2014
Pros: Nothing really.
Cons: When we booked a room we did not expect the accommodation that we got. We might as well have driven off the highway into a non "chain" motel.
Location: We only have two days booked in Victoria. It was within easy access to the ferry to the mainland, but you would require a car to tour the island.
The room was not in the main hotel, but in a separate building from the main hotel reception. The drapes were a bit of a challenge getting closed and we had to get hotel maintenance to adjust. Also the drapes needed some repair work and were not clean. I wanted ice and went to reception, they told me the ice machine where our room was located was not working and would need to go to the second floor in the main building to get ice, not convenient at all. Breakfast was included in the cost of our two nights stay. The restaurant attached to the hotel was always running out of food and there seemed to be a lack of staff for the busy morning. Would not stay at this hotel again, very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel minutes from Downtown

Posted Sep 13, 2014
Clean, casual experience, convenient to downtown and habour activities