(Rates from $255.00)
Sofitel Los Angeles
Celebrity favorite, across from Beverly Hills
Traveler ratings summary of Sofitel Los Angeles, Los Angeles Hotel
| Overall satisfaction | 93% of travelers (96 of 103) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.7 | 4.7 | 4.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Good LA experience
This upmarket hotel is well located in the Beverly Hills area. Rooms and service level are of a high standard. Recomended
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
love to return
ideal for everything we wanted in LA.
Traveler's tip on local attractions
try & get a room at the rear of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
very good place to stay
would stay again, friendly and excellent service
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Sofitel LA
Very comfortable and well maintained in heart of LA
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very impressive. Can’t wait to return
Top notch, beautiful hotel. First rate
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great experience here
Everything was excellent at the hotel. We were very pleased with the hotel and our experience there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Can’t wait to go back!
My husband and I stayed at the Sofitel for our anniversary, and it was by far one of the best mini vacations we’d ever had. Everything about the stay was wonderful! Looking forward to returning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 5.0 | 2.0 | 5.0 |
nnot impressed
Front desk was horrible. key cards didn’t work couple times. Garbage left in the room for 3 days. Bed sheets never changed until the 3rd day. Housekeeping opened our door without knocking twice even though we had no disturb sign on.
Traveler's tip on local attractions
close to restaurants and nightlife
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A jewel of a hotel in Beverly Hills
Beautiful boutique hotel perfectly located in Beverly Hills. Close to shopping at the famous open air Grove and Farmer’s Market as well close drive to Rodeo Drive. Fantastic open air restaurant on site, Simon L.A.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Sofitel Beverly Hills - Pur Service Excellence
Service on highest levels! Were extremely satisfied with the whole stay, best of all we stayed in the last 5 weeks in the US. Very nice rooms, great food for breakfast and dinner (we haven’t had lunch there), and excellent service from A-Z.
Traveler's tip on shopping
Check out The Grove - nice outdoor shopping center 5-10min away by car. Close by is another shopping center with nice shops. Also: Many attractions close to the hotel (Rodeo Drive, Hollywood Blvd etc).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
cant wait to go back
This hotel was a very nice holel. The staff was very polite.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Luxury
This place was gorgeous. Top of the line.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 5.0 | 5.0 |
Nice hardware....but staff need to learn to say sorry
This is an excellent hotel in many ways. Well located and fairly well up to the 4 star style that I think Sofitel do so well. I would stay again as value for money it is excellent. However, in common with so many US hotels and airlines, everyone seems more prepared to argue with you over the facts when you make a polite complaint about a small matter that has not gone well. A sorry is more than enough but has never been heard here.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 4.0 | 5.0 |
Perfect location for doing all of L.A.!
We nailed it with this hotel,knowing nothing about L.A.-location,distance to sites,safety of neighborhood.This is the perfect hotel to do all of L.A.-Hollywood,Santa Mont.pier,Getty,Rodeo Dr.Had no car-You can walk many places and bus system(the Metro)is great-can call on cell from anywhere,get directions to closest bus stop-Take advantage of DASH bus-25 cents.This hotel has perfect fitness/steam rooms;take advantage of spa-get penetrating warm rock massage.Staff was super nice and helpful-loved dan at the door;Don’t rely on the concierge-they did not know anything-I answered what they couldn’t with FROMMER’S CALIFORNIA guide-go buy it!
Traveler's tip on getting the most out of your stay
Walk the beautiful city as much as you can;also take the bus-These are the best ways to truly see the city and get to know the friendly locals, who want to offer their assistance.Also,take FROMMER’S CALIFORNIA GUIDE-READ IT!Put all attractions’ phone #s in your cell in advance.Have CASHor atm-no checks get cashed in L.A.and taxies want $$
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great central location
Hotel staff great! Killer view of hollywood hills. All of the things that attract you to LA were close by and many withing walking distance.
Traveler's tip on dining
must try AGO...excellent food and wine selection
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice new design
This hotel has been redesigned since the last time I was there -- very modern and an excellent hotel. I love the secluded pool, and almost had the gym to myself. They do make you pay for internet service though, which I think should be free now!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice Hotel Experience
Very nice gym, the pool area is a bit small and near good shopping
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent
I had an excellent experience at the Sofitel hotel, from the door man, the front desk, housekeeping, the gym, the restaurant. I highly recommend this hotel...Sofitel gets a A+++ excellent rating as being world class and I have travelled all over the world....
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 5.0 |
Very Nice Hotel, Great Gym/Beautiful Spa!
We had a very pleasant time at Sofitel LA. Room was really modern, bed was comfy. Loved the friendly staff members. We felt very welcomed. Concierge service was great! The location is pretty good/ across for Beverly Center Mall. The pool was a bit small ,but we had a good time.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best of the Best
Confort,excelent services,great locations.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice
Excellent
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Stay, excellent service, good location
The bed, room and bathroom were clean, comfortable and relaxing. The service was top-notch, professional and friendly. Located across the street from the Beverly Center in West Hollywood, the hotel is a nice walk to Beverly Hills and a short Drive to Melrose. I will be returning to the Sofitel on my next trip to Los Angeles. FYI: Valet parking only (but everytime I need the car, it was waiting for me).
Traveler's tip on dining
Nate ’n Al’s Delicatessen in Beverly Hills is wonderful. It’s next to the Hannspree showroom, which has some really cool TV screens and computer monitors.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good hotel for shopping
Across the street from a shopping mall
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 4.0 | 1.0 | 2.0 |
Hotel in Beverly Hills ?
Stayed at Sofitel with my wife. The bedding smelled like old fabric (moth), eventhough we have requested the sheets to be changed, the fabric still smelled awefull and management thought that there was nothing wrong with it. No compansation was offered, eventhough the manager sliped and said that they have been suffering from this problem for sometime. Not recommended at all especially if set your standards as a hotel present in the Beverly Hills.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Good Hotel
The hotel is very well serviced. But, be careful with the minibar- I was charged for $26 that I did not buy.
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