Hotel Reviews of Sofitel Los Angeles, Los Angeles hotels, CA, United States of America Skip navigation
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Sofitel Los Angeles

Celebrity favorite, across from Beverly Hills

Traveler ratings summary of Sofitel Los Angeles, Los Angeles Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 92% of travelers (94 of 102) recommend this hotel
4.5
Hotel service Hotel condition Room cleanliness Room comfort
4.7 4.7 4.7 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from seattle recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 27-Jan-10

Sofitel LA 2010

The Sofitel is located in a great location. It is possible to take oneself on a walking tour of the area even though the streets are big, wide L.A. streets. Third St is close by as are Melrose and Santa Monica. The neighborhood in between the big commercial thoroughfares is also interesting. The hotel was quite nice. It has a full time concierge who is knowledgeable. The restaurant in the hotel was excellent even though I got the impression that it may not be so hot with locals. The bar scene is quite lively. The room was beautiful, and the service could not have been better.

A traveler from Temecula, CA does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 4.0 5.0 4.0
Posted: 6-Jan-10

Sofitel BH

A really nice facility but stay away from any room facing out to the main streer as the night time noise is unacceptable.

A traveler from Los Angeles recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 4.0 4.0
Posted: 1-Jan-10

Great hotel in the heart of the city

The Sofitel is a lovely hotel right across from the Beverly Center. The hotel is a lovely European style hotel with an active bar and excellent restaurant. The location is great. Many excellent restaurants near by. I like The Little Door on 3rd. The beverly Center has fantastic stores like Gucci, Chanel, Montblanc and Dolce and Gabbana. The rates are fair, but parking is expensive.

A traveler from Denver recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 5.0 5.0
Posted: 24-Dec-09

Very nice hotel

In town for business travel. This property is everything one would expect from a high-end hotel. Modern, attentive staff, good location. The room was updated and comfortable and the overall stay was excellent. I travel to many hotels during the year and this property ranks very highly. I am not a Sofitel "rewards/loyalty" memeber as I am with Westin and Marriott and with that said, I would still select this property on a return visit.

A traveler from St Louis, Mo recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Dec-09

The Sofitel experience

The hotel has been beautifully renovated, and the rooms are spacious and accomodating. The hotel staff is friendly, courteous, helpful and available on a moments notice.

A traveler from Los Angeles recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 9-Dec-09

Charming, Luxurious and Great Location

The service was excellent, the room was small, but luxurious and comfortable. The location can’t be beat, with Beverly Center just across the street. Don’t miss the shopping at Montblanc, Louis Vuitton, etc. Restaurant tip "The Little Door" on 3rd Street, Charming and yummy!

Montblanc Boutique with amazing jewelry, watches, pens and leather.

A traveler from San Diego, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 25-Nov-09

Stylish and Unique

Great staff, beautiful rooms (although they aren’t oversized).

A traveler from Sydney recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 4.0
Posted: 4-Nov-09

Good LA experience

This upmarket hotel is well located in the Beverly Hills area. Rooms and service level are of a high standard. Recomended

A traveler from poole.dorset.uk recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 20-Oct-09

love to return

ideal for everything we wanted in LA.

Traveler's tip on local attractions

try & get a room at the rear of the hotel.

A traveler from murrieta,ca recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 14-Oct-09

very good place to stay

would stay again, friendly and excellent service

A traveler from Philadelphia, PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 6-Oct-09

Sofitel LA

Very comfortable and well maintained in heart of LA

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Sep-09

Very impressive. Can’t wait to return

Top notch, beautiful hotel. First rate

Curtis H from St. Cloud, MN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

Great experience here

Everything was excellent at the hotel. We were very pleased with the hotel and our experience there.

A traveler from Orange County, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Sep-09

Can’t wait to go back!

My husband and I stayed at the Sofitel for our anniversary, and it was by far one of the best mini vacations we’d ever had. Everything about the stay was wonderful! Looking forward to returning.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 5.0 2.0 5.0
Posted: 16-Sep-09

nnot impressed

Front desk was horrible. key cards didn’t work couple times. Garbage left in the room for 3 days. Bed sheets never changed until the 3rd day. Housekeeping opened our door without knocking twice even though we had no disturb sign on.

Traveler's tip on local attractions

close to restaurants and nightlife

A traveler from Pasadena CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5-Aug-09

A jewel of a hotel in Beverly Hills

Beautiful boutique hotel perfectly located in Beverly Hills. Close to shopping at the famous open air Grove and Farmer’s Market as well close drive to Rodeo Drive. Fantastic open air restaurant on site, Simon L.A.

Andy H from Zurich, Switzerland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Jul-09

Sofitel Beverly Hills - Pur Service Excellence

Service on highest levels! Were extremely satisfied with the whole stay, best of all we stayed in the last 5 weeks in the US. Very nice rooms, great food for breakfast and dinner (we haven’t had lunch there), and excellent service from A-Z.

Traveler's tip on shopping

Check out The Grove - nice outdoor shopping center 5-10min away by car. Close by is another shopping center with nice shops. Also: Many attractions close to the hotel (Rodeo Drive, Hollywood Blvd etc).

A traveler from springfield, il recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 29-Jul-09

cant wait to go back

This hotel was a very nice holel. The staff was very polite.

A traveler from swarthmore, pa recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Jul-09

Luxury

This place was gorgeous. Top of the line.

A traveler from London recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 2.0 4.0 5.0 5.0
Posted: 28-Jul-09

Nice hardware....but staff need to learn to say sorry

This is an excellent hotel in many ways. Well located and fairly well up to the 4 star style that I think Sofitel do so well. I would stay again as value for money it is excellent. However, in common with so many US hotels and airlines, everyone seems more prepared to argue with you over the facts when you make a polite complaint about a small matter that has not gone well. A sorry is more than enough but has never been heard here.

Cheryl L from Atlanta GA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 4.0 5.0
Posted: 22-Jul-09

Perfect location for doing all of L.A.!

We nailed it with this hotel,knowing nothing about L.A.-location,distance to sites,safety of neighborhood.This is the perfect hotel to do all of L.A.-Hollywood,Santa Mont.pier,Getty,Rodeo Dr.Had no car-You can walk many places and bus system(the Metro)is great-can call on cell from anywhere,get directions to closest bus stop-Take advantage of DASH bus-25 cents.This hotel has perfect fitness/steam rooms;take advantage of spa-get penetrating warm rock massage.Staff was super nice and helpful-loved dan at the door;Don’t rely on the concierge-they did not know anything-I answered what they couldn’t with FROMMER’S CALIFORNIA guide-go buy it!

Traveler's tip on getting the most out of your stay

Walk the beautiful city as much as you can;also take the bus-These are the best ways to truly see the city and get to know the friendly locals, who want to offer their assistance.Also,take FROMMER’S CALIFORNIA GUIDE-READ IT!Put all attractions’ phone #s in your cell in advance.Have CASHor atm-no checks get cashed in L.A.and taxies want $$

A traveler from Atlantic City NJ recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 25-Jun-09

Great central location

Hotel staff great! Killer view of hollywood hills. All of the things that attract you to LA were close by and many withing walking distance.

Traveler's tip on dining

must try AGO...excellent food and wine selection

A traveler from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 24-Jun-09

Nice new design

This hotel has been redesigned since the last time I was there -- very modern and an excellent hotel. I love the secluded pool, and almost had the gym to myself. They do make you pay for internet service though, which I think should be free now!

A traveler from New York City recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 20-Jun-09

Nice Hotel Experience

Very nice gym, the pool area is a bit small and near good shopping

A traveler from Philadelphia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 12-Jun-09

Excellent

I had an excellent experience at the Sofitel hotel, from the door man, the front desk, housekeeping, the gym, the restaurant. I highly recommend this hotel...Sofitel gets a A+++ excellent rating as being world class and I have travelled all over the world....

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