“This hotel was everything we never expected.
The pool was out of order, the lobby computer was out of order, one elevator was out of order. The only working elevator was constantly getting stuck or going to the wrong floor
I got locked in it once and was crying the whole time trying to get it to open.
The TV didn't work in our room (no signal), the room phone had no cord to even connect it to the wall so we couldn't even call down to the desk to ask about the TV connection. And the room had……