“I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant”
“While the staff was friendly, but not very helpful. The plug in to charge a phone didn't work and it took quite a while for maintenance to show up. He wasn't able to do anything about it. It had power but??? I did book a smoking room, but the smell would knock down a chain
smoker. A little febreeze and an air filter for the a/c would have helped. No coffee pot in the room was disappointing as well. The bed was comfortable and clean..”
“The staff was outstanding. The room was beautiful and clean. We spent the weekend there and enjoyed every minute of it. Thank you hotel Frederick for everything.”
“The hotel closed permanently without notice and somehow our group was still able to make reservations both through hotels.com and the hotel website itself smh”
“Hands down the best, cleanest and cutest cabin we have ever stayed in! All everyday household items included and the friendliest owners. I highly recommend a stay at this cabin rental. Extremely satisfied!”
“This was our first time staying at a non-hotel. I really liked the size and feel of the space. The pictures were exact and not misleading. The rules were clear, consistent, short, and straight to the point. We had a great time and would not hesitate to stay at a property owned by Ryan and his dad again. It felt like all the items were selected with luxury and relaxation in mind.
A few things that weren't great (but not a fault of the owners) was there was no one actively on hand to assist if……