Find 3 Star Hotels in Empire, CO from $71

"The staff at the front desk was a step in so she was unfamiliar with the hotel and did not offer us much help with anything our first night. The next night, a guy staff member came knocking on our door and he asked my husband what he did for work, and if he worked at the hotel, and other weird personal questions and then said he had the wrong room. Besides the staff, the shades in our room were completely broke with the cord to them frayed and hanging down since they were electric, so it remained dark the whole time in our room. The shower water never got warm even after running it for 10 minutes, it was always freezing cold no matter what time of day we tried to use it. The last thing was the cleanliness, we could visibly see dirt all over the ground when we first arrived and many things were not wiped down. We did enjoy how close the hotel was to lots of dining places and grocery stores, but we will not be staying here ever again."

"We were unable to make it to this destination because of a late spring snowstorm in the mountains. We reached out to the hotel to let them know snd to cancel our reservation. They said we had to call back the next day when a manager was on duty. Called back the next day and the manager was at lunch. Then we got charged for a stay that we never actually checked in for."

"Once arriving to our room, the AC units to the room was not working nor did the thermostat, we thought if we left the window open and raised the cool temperature it would be cold enough once we get back gambling. Sadly to our surprise, room was still hot and no AC running so demanded to speak to manager to get a room exchange. Conclusion to story, got transferred to horseshoe hotel."

"The electricity kept going off"