“I paid Expedia for breakfast to be included, but the hotel charged my credit card for breakfast anyway. I had to contact them three times before they told me they could not fix it. I had to tell Expedia about the problem instead. This place was a regular hotel room at a premium price.”
“Amenities are excellent. Front guard gate staff were very kind, helpful. Check in was easy. We had several issues in our room, brought them to the attention of the front desk 4 times throughout 2 days. Each time it appeared that we were bothering them with no action taken. Nothing was done prior to our checkout. They were t apologetic or attempted to quickly correct the concerns. The Fitness center evidently runs classes outside of guests. When I entered, was told they would be using most of……