“Honestly I gave it 5 stars bc of the staff, my trip was delayed I ended up getting there past midnight
I had called and the staff member was so nice and helpful told me not to worry and give her a call and the shuttle will go pick me up…. All the staff super nice and the cleaning ladies too!
The room I was neat and tidy but I did find left over thc e cig and a balm by the night stand behind it…. No biggie but need to be careful if there were children
So close to everything!!! Location was……
“The hotel was beautiful. My room was beautiful but there were no blackout drapes at the window. Just a sheer blind. Call the front at night to complain and was told they would let the manager know and I never heard anything. When checking out I told the front desk the same thing and was told the same thing. They would let the manager know. No urgency to help a customer out.”
“Room was clean and nice and staff was kind, friendly and helpful. Only worry was lots of sounds through the night, clicking sounds as if my door/lock or others were being turned. I knew the room was secure, just weirded out by the sounds.
Overall it was a great stay and i'd definitely be back.”
“Aaron at the front desk was the only redeeming quality at the hotel. Every other aspect of my 7 day stay was poor. The hotel itself , inside and out is filthy. Garbage on floor at entrance of hotel. Garbage and leftover food on elevator floor for days. A few random day's when they had no cook or bartender, breakfast and evening cocktails were not available. The room itself is surface cleaned but furniture and rug is stained with who knows what !!
It was a terrible experience. I have stayed……
“The Staff were kind and clearly take pride in offering wonderful hospitality services. The first night, I called to say we were delayed for check-in and Nick was so so gracious in the phone - he has both a wonderful tone for customer service and a genuine care for helping guests.
I'd gladly stay there again! I misunderstood something about the pool, and I'm embarrassed that I missed the sign - I always try to follow rules/requests (unless absolutely absurd, of course) and I didn't realize it……