“The property was beautiful but nothing was available. Restaurant closed, lobby area closed from 5:00pm to 7:30 am with no access to guests. All other amenities closed for the season (I was aware of those when booking) To top off the unavailable areas, we went out for supper and returned to alarms going off, the doors to all guest rooms open and a smell of fire. No employees could be immediately found, no notice sent letting us know of the issue. Intracied down the one staff person on duty and……
“We only stayed one night as we were traveling through. It’s a beautiful historic home inside and out. The staff was very helpful. We didn’t go to breakfast as we stayed in and rested, but I’m sure it was good. Will stay again when we are in the area.”
“This was our second time staying here. The first time was off season Feb. 2025 his time the begining of Oct. 2026. Disappointing service and constant excuses
We were incredibly disappointed with our stay at Tapoco Lodge, primarily due to the lack of knowledgeable staff. Whenever we had questions or needed assistance, the employees we encountered seemed entirely untrained and unable to provide basic information about the property or services.
To make matters worse, whenever we brought up an……