“We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.”
“This was the worst hotel experience of my life. I arrived at 9 p.m. with a reservation for a Junior Suite with a jacuzzi. I was then told that the room had a broken sink, without having been notified beforehand. I was also told that I could not use the jacuzzi, although I saw no such restriction in the Hotels.com listing or my reservation.
When I disputed this, I was not given access to a room and waited in the lobby while the front desk attempted to address the situation. I eventually left and……
“-Location is good, right next to the Plaza de Armas. Many restaurants, travel agencies, money exchanges nearby.
-Clean and tidy
-Breakfast is satisfactory
-Bed is hugeeee, which made the room is too small:(
-Wifi is weak, weak, weak
-Water temperature and flow is ok
-No fridge for the standard room
”
“The staffs are very nice and helpful. Even they cannot speak English, but still tried their best to help.
The room is clean, with a nice bathroom. There is hot water with good water pressure.”
“Todo perfecto. Suficiente espacio, el desayuno muy bueno, la calidad muy por encima al precio en mi opinión, vista espectacular y la atención muy personalizada. Recepción nos ayudó con muchos temas. Gracias!!”