“The staff at the hotel was excellent. Very friendly, helpful, and professional. The valet staff was on top of the cars! They did such a great job. The front desk was friendly and accommodating. I chose the boutique room expecting a tiny room. It was not Toney. The wall was wall to floor windows! City view. Enjoyed my stay. I will be back.”
“They messed up our reservation to start with and then were completely unapologetic about the wait and inconvenience when fixing it. The staff treated everyone like they were an inconvenience at least those at the front desk did. The fitted sheet would not stay on the bed, and when I told the front desk I’d like sheets that stayed on they sent someone to remake the bed with sheets that did the exact same thing. They also charge you extra to take your tray back after you order room service. The……
“Such an amazing stay in downtown Emmet! Very welcoming and clean and the decor was fabulous! Everything we needed and then some and the beds were heaven!”
“As far as the inside of the facility it was clean and accommodated our needs. However the area that the apartment was in I felt very unsafe as there were homeless people literally across the street sleeping in the grass in their cars and I found out there was a homeless shelter just a block away. The air conditioning did not work very well upstairs and we had to have it set on 62 just to be slightly comfortable while we slept at night. The blinds in the bedroom upstairs were missing several……