“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ,I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ,Not a very good experience”
“Have stayed here a few times. Never a bad experience. Staff are friendly, rooms are clean and beds are comfortable Kids always enjoy the atmosphere and love the open area with restaurants and music across the street.”
“It should be noted this is an apartment complex. There is a front desk but were dismissive when I mentioned the fact my room was not ready. The management company who rents units out for travelers is different from the company who owns and operates the building. When I arrived, the maid had no idea the unit was being rented out that day, so I had to wait 45 minutes beyond the advertised check-in time. As I communicated the issue with the management company via text, I couldn't tell if I was……