“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……
“2nd time that we have now stayed at a 21c Museum Hotel property. We enjoyed the art gallery displays inside the hotel and find that to be unique. The hotel staff was great. The hotel parking (valet only) is very pricy but maybe not much more than parking alternatives in the downtown Cincinnati area. Our room was very spacious and comfortable but needed some maintenance as the window blind was torn and not functioning. We were unable to try the hotel's Metropole restaurant as unfortunately it……
“very nice hotel, very nicely located. We like hotel amenities, design and “look and feel”. Rooms were spacious, clean, with loads of natural light. Recommended.”
“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ,I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ,Not a very good experience”
“The room was showing its age. Some staining on chair & there was a stale funny smell on our entire floor & room. The drain in sink was full of hair so not well cleaned & draining was slow. A/C took a long time to cool room. For the price I would’ve gone to a different hotel. Would be nice to have some complimentary coffee in lobby as w
E didn’t have much time to go in restaurant for a single cup. Parking for valet was a
Bit tight with traffic zooming by.”
“For the price, I expected a ton more out of this hotel. First, the great: almost every staff member I encountered was friendly and helpful. One standout in particular was Christian, who was at the front desk when I arrived and helped us get our belongings up into the room. But the room. I booked the Executive King. The room had a useful layout and lots of windows, however the views were blocked by neighboring buildings, making us feel claustrophobic. The sofa is basically like sitting on……
“Overall, the stay was disappointing except for the location.
It may have been a decent place when it first opened, but it has clearly not been maintained at all. The bathroom fixtures were rusted, and the cleanliness was especially poor. There was dust and other people’s hair on the bed, so I requested a re-clean. However, I was told that cleaning had already been completed and that I could clean it myself if I wanted.
This was supposed to be a trip to get away from household chores, yet I……