“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……
“Great hotel! Very clean, comfy beds. Great location. Only reason I gave it 4 stars and it’s an individual preference but you have to request if you’d like a refrigerator in the room and same for ice and ice bin. Very minor just an inconvenience. Other than that it’s a wonderful hotel!”
“Did not get the room that I paid for nor did the Westin have a pool and the doors on fountain square side was lock and you had to go around the block. We will not be using Expedia again nor will we stay at the Westin Cincinnati.”
“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ,I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ,Not a very good experience”
“Check in is not guaranteed for 3:00. Mike, the guy working the desk got very nasty with us when we wanted our room. Apparently 3:00 is just a suggestion at this hotel. They ended up giving us a cheaper room but no refund on the price difference. Zero amenities in the room. No lotion, no fridge. Not even side tables. The blinds wouldn’t shut. The only good thing was the proximity to the stadium and the Roof Top bar.”
“A perfect location to park your car for the stay and walk to so many great places. We went to a Reds game, ate across the street, walked up to the art school for an event before going to the riverfront for the festival. The next morning we took a short walk to get cinnamon rolls from The Roll.
The staff were friendly and so kind with any request. It is a small but nice hotel that was quiet and peaceful. The rooms were well maintained and clean.
We had an amazing trip and would happily book……