“I had no place to stay when I got there. Host told me there was an issue with my credit card. Hotels.com still shows I was booked and now wants me to rate my stay I didn’t get. Evolve was the property that I didn’t book through and have no account with. I had to rent another property and can only speak with bots with Hotels.com. Service really sucks from these people.”
“Great room, well kept (screen door on patio needed work) great checkin process, staff member I met was awesome. Only issue we had was we stayed the first night it got hot...and the AC wasn't working, or the staff member and myself did not understand the 2 seperate room thermostats. So when we wanted to sleep we ended up spending an hour trying to get AC, no luck. They didn't offer another room, but gave us a fan and $20 off the night.”