“Not good, for jet lag customwer, front give me the room 308, when I was so tired to sleep, I can hear all the noice surrounding by the pool.
Make a phone call to clerk in front, but I was too tired to change the room, just show my good willingness remind them my situation, pay attention when customer looks really tired, arrange the room reall quite and stay away from those noisy facility.
But the lady just insisted they did not make any fault, if I feel noisy, I should told them bala……
“Great views of the mountains. Nice pool/hot tub/gym. Well designed room and bathroom with good storage. Enjoyed borrowing bikes to explore the area. We didn’t end up using the shuttle service but appreciated the availability.”
“The gal that checked us in was great at explaining everything and she gave us some warm cookies. My husband managed to get some more cookies from another front desk employee. The beds were comfortable and the room was clean. I’m glad there was shampoo and conditioner in the bathroom. It was kind of hot in the lobby but we weren’t hanging out in there. We didn’t use the bistro that’s there. I’d definitely stay again.”
“I was told there was a complimentary breakfast….. there isn’t. It isn’t very clean. It is a comfortable bed and that is very important to me. The drain in our bathroom was slow, always standing water while showering. The neighbors were up fighting screaming n very loud so hard to sleep. Other than that I will return n hope for better next time me.”
“The room was pretty clean, just a little dated. The staff was very friendly and helpful. The breakfast had a decent selection, loved the red velvet waffles!”