“We had a wonderful stay at Swissôtel Al Maqam Makkah. The hotel is in an excellent location, with very convenient access to Masjid al-Haram, making it especially comfortable for prayers and Umrah.
Our room was clean, comfortable, and well maintained, and the staff were friendly, professional, and incredibly helpful throughout our stay. We had requested an upgrade to a Haram view room, but unfortunately there was no availability at the time. Despite this, the hotel went above and beyond to make……
“The hotel is the dirtiest i have ever seen. Carpets have very ugly stains, and with debris on the floor. The bedsheets are not clean and the toilet was horrible.
I had to check out of the hotel immediately because I couldn't expose my daughter to such hazards.”