“The bathroom in my room smelled like sewer. The only way to help ease the smell was to open the bathroom door and let the odor permeate throughout the room. Cleaning staff was great. They came everyday to see if we needed the room to be cleaned . Room was clean as well and bed comfortable . Shuttle was a hustle. People don't know how to line up and take turns to get on the shuttle. No patients and not discipline. Don't let the distance listed fool you. The shuttle will take you on a 15 mins ride……
“The staff were kind and friendly. They assisted immediately with any concerns that popped up. The management were very accommodating and understanding with their guests. We had to pay for our dinner but they insisted to pay after and enjoy our time for now. Thank you for your service.”
“This feels like a 2-star hotel and I'd only rebook if desperate. While the room was a good size and most staff were pleasant, the bed was uncomfortably firm, carpets/sofas were stained, and breakfast was basic supermarket quality. The cleaners kept throwing my food when I get up to get something at breakfast. The shower is tiny with no door. Housekeeping was poor—sheets were changed just once in 8 days, and cleaners knocked during my rest since there are no door hangers. Water/towels are……
“Clean property convenient location to haram and Al haramain railway station if you want to go to Al made a (7 minutes in taxi)
Still you need 20 minutes walk to haram /”