“Let's start with the good - the hotel has been restored to a decent level. The furnishings are nice and the rooms are lovely. They should be lovely because this hotel is supposed to be five star and they are charging well above the standard rate.
Unfortunately this is where the good ends...the staff are not well trained and not attentive to hotel guests. When we arrived reception, staff were engaged in a private conversation before attending to guests. Soon after we arrived there was a long……