Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Friendly and comfortable hotel

Posted Sep 27, 2015
Staff were very helpful and on arrival we were presented with warm cookies. Breakfast buffet was of the highest level and set us up for the rest of the day.
2 out of 5
by A verified traveler from Fife

Our Golden Wedding experience

Posted Aug 31, 2015
Pros: The location and the breakfast were good.
Cons: Get the air conditioning working and warn guests when the facilities are likely to be overrun.
Location: Excellent shopping and lovely walks along the beach.
The room was stifling hot with no room ventilation working. The only window overlooked the lounge and could not be opened.. A fan was provided but this did not cool the room, merely pushed round the hot air around. Over the weekend there was a Alcohol Anonymous convention resulting in the lounge being packed out.(on the Thursday we had a quiet evening in the lounge, little did we expect what was to come) There were 20 to 30 individuals smoking directly outside the hotel so one had to run the gauntlet of smokers. 1st thing in the morning there were people in pyjamas and dressing gowns with cups of tea smoking just outside. At breakfast it was a competition to see who could pinch the most grub to have later in the day. We did not expect this sort of clientele at a Hilton Hotel. This was booked for our Golden Wedding Anniversary and we felt totally let down.
4 out of 5
for Everyone
by A verified traveler from Scotland

Ok for overnight stay

Posted Aug 25, 2015
Only staying for wedding at hotel, average rooms, excellent food
3 out of 5
by A verified traveler

Expected More

Posted Aug 24, 2015
Pros: Great Location
Cons: Needs a refit to bring it unto date
I expected this hotel to be quite smart (having stayed in other Double Tree hotels around the world). I was very disappointed, the hotel just felt tired. Room decor was very dated and facilities not to the standard expected. It provided a bed and little more, not even to the standard of a Premier Inn.
4 out of 5
for Everyone
by A verified traveler from Ulm

Schönes Hotel in Strandnähe

Posted Aug 16, 2015
Pros: Die Sauberkeit, das freundliche Personal, die guten Einkaufsmöglichkeiten in der Nähe, die Nähe zum Strand
Location: Das Hotel befindet sich in der Nähe des Strandes. Direkt neben dem Hotel befinden sich einige Supermärkte, Restaurants und Cafes.
Das Hotel war für uns gut vom Flughafen aus gut mit dem Bus zu erreichen. Wir wurden freundlich empfangen und fanden ein sauberes, schönes Zimmer vor. Wir haben uns im Hotel wohlgefühlt und würden es jedem weiterempfehlen. Das einzig Negative waren die Möwen, die nachts immer mal wieder neben unserem Zimmerfenster recht laut waren.
4 out of 5
for Everyone
by A verified traveler

Functional hotel with good food

Posted Aug 3, 2015
It is a modern functional hotel location 10 minutes walk from Union street and 5 minutes walk from the beach . The food in the restaurant was good with friendly attentive staff. The gym was a long walk away with nobody in it. It would have beennice to have san outdoor seating area in good weather
2 out of 5
for Families
by Allister from Livingston


Posted Jul 8, 2015 on Hotels
Have stayed at the hotel before however, was disappointed this time - the choice of draught beer is very limited in the main bar area, in the room the TV remote was faulty, the pillows were to soft and the hair dryer was broken. These faults were reported at reception but nothing offered make us feel more welcome. I don't think I will stay here again.
4 out of 5
for Getaway With Friends
by Catherine from Bo'ness

Short holiday in Aberdeen

Posted Jul 1, 2015 on Hotels
Staying with friends for the weekend.Room was a bit hot but couldn't open window because of noise which sounded like a generator below remarked on this at reception and was given another room which was brilliant. Excellent and very friendly staff could not do enough for us. Would recommend.
1 out of 5
by A verified traveler from SW Scotland

Pool and leisure facilities closed for good

Posted Jun 25, 2015
Pros: Not much
Cons: Everything and the leisure facilities should be re-opened
Location: Great location, beach walks and you can see the Dolphins off Nigg Point.
The room we were given smelled damp and fusty. We were moved to a far superior room but the hotel could not muster two extra none feather pillows. The spa and leisure facilities have been closed down for good. We have had good stays here before but will never use this hotel again.
1 out of 5
for Couples
by Kenneth

Posted Jun 24, 2015 on Hotels
Bombarded with the 'selling' on arrival..would you like to upgrade..would you like a bigger bed..would you like breakfast..would you like room service..! Very disappointed that there was no mode of transport other th