Ratings based on 167 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Seattle, WA
Comfortable and Friendly
Posted May 1, 2018I had a wonderful stay here! The staff was wonderful and pleasant, the room inviting and comfortable, and the best water pressure I've ever had. I know it sounds cheesy, but I love my shower, and too often the hotel showers are like standing in a gentle rain. Not so here. That alone will keep me coming back here every time I'm in the Chicago area.
by A verified traveler from Freeport
Close to Highway should have kept driving
Posted Apr 23, 2018Room was not the one that I paid for. Son had to sleep on a cot, no whirlpool tub no pull out sofa bed. Staff was rude we will be finding someplace else next year
by A verified traveler
Great staff, noisiest room I’ve ever stayed in...
Posted Apr 7, 2018First off, huge props to the staff at this hotel. Staff at the front desk, serving food, and driving shuttle vans were all top-notch. Friendly considerate helpful. Building itself is a little bit dated, but the room was jut so noisy. I stayed three nights, the first night the main noises were the wind making the curtains knock on my window. The window just doesn’t close all the way. Second night we realize just how thin the walls are when we can hear every word people in the next room said – and then they turn on their TV until close to 1am. The third night There was a barking dog next door along with The blaring television. Management did come request that they keep it down (I could hear the conversation clearly!) Now, I did enjoy the fridge, microwave and coffee pot in my room. Adjustable bed hardness was awesome as well. the shuttle van will take you anywhere within five miles of the hotel free of charge and there are a lot of restaurants and some shopping that are easily accessible because of this.. and I enjoyed my conversations with the drivers. In hindsight, I should have requested a room change, but I was being lazy and didn’t do it. Thank-you to the staff!
by A verified traveler
not happy
Posted Mar 16, 2018 on Hotelswhen I checked in I was told the room I was charged for and paid up front with hotels.com was already in use and the desk gave me a cheaper room and said this is how it was if I did not book with the hotel directly - will I be refunded the difference
by A verified traveler
Posted Feb 23, 2018 on Hotels
by Martin
Posted Jan 2, 2018 on Hotels
by Kathy
Great location!
Posted Dec 14, 2017 on HotelsVery convenient to where we needed to be. Couldn't hear interstate traffic, but then again, not sure if we would have noticed :-)
This hotel is a typical Hilton Garden Inn and my granddaughter thought she'd been here before since it looked like all the rest. My only negative comment is that the room was showing it's signs of wear. Cracked light switch plate and overall worn. Not scary, just not as shiny as it once was.
We'd stay here again since it was convenient and a reasonable price!
by Linton
Posted Dec 7, 2017 on Hotels
by Damian
Clean, Well-Maintained, Good WiFi
Posted Sep 28, 2017 on HotelsA nice hotel to sleep and get some work done. I had a good experience at the restaurant and bar downstairs.
by A verified traveler
Posted Jul 24, 2017 on Hotels
The staff was nice. Our first room had a whirlpool tub by unfortunately we didn't stay the night in that room because of a black bug that kept crawling near our bed. Switched rooms, but there was still black bugs in there also