“The staff were beyond helpful! We had the opportunity to meet two guys who were really nice and helpful. The only issue we had was with the room service. We had to ask for things several times and the room when it was cleaned it was done halfway. Not the entire room is cleaned and not all the things were replaced like the floor mat or hand washing soap. Two of the power outlets were broken. We would however like to extend our thanks to the male by the name of Islam. The staff at the breakfast……
“Great property to stay in for Makkah and close to Masjid Al Haram. One thing to bare in mind when booking is when selecting pay at property communicated with hotel before hand is needed. My experience from this is that the internal booking team cancelled my booking when I arrived even though Expedia still confirmed my booking still there on the app. This caused a headache as I didn’t get a room when I arrived and had to wait 4-5 hours before I got a room. The staff were very helpful in sorting a……