“My family of 5 had two rooms next to each other. At 3:45 am, a group of males on theirs 20’s entered one of our rooms. The front desk had given them keys. This is completely unsafe. When spoke to front desk in morning they did apologize for the mistake. We tried to speak to manager as we felt a manager needed to know about the mistake so learning can happen for all staff so this doesn’t happen again. We tried twice before checking out but manager was never available. Would not recommend……
“The hotel was very clean and was located on the beach. It was a short walk to old town where there were tons of restaurants, shopping, and bars. We had breakfast included, and there were a good variety of choices. There also was a restaurant and bar located on the third floor that had a wonderful view of the beach and ocean.
The staff was very pleasant and helpful. My son left his retainers at the property and we called and they weren’t able to find them. They contacted me via email a couple……