搜索阿尔塔的别墅

“Great location and nice property. Communication with host was not good.”

“Booked for two days and was forced to check out at 10am the next day and recheck in later. Missed morning of skiing and family time to repack everything and had to store my luggage in the lobby and wait for recheck. Lost money time and host only promised compensation but no longer responded. Please save your time and money, go somewhere else and BEWARE of this host!”

“I love staying in the Villas at the Zermatt. They have everything you need for an extended stay with all the amenities to the property. There is so much around to explore!”

“The only 2 things I wished it had was a mini fridge and microwave. With no food options convenient near by, we had leftovers and couldn't heat them up after hours. Or anywhere to store cold drinks and food. Other then that love the Zurmatt ”

“Nice”

“Unfortunately we could not get any communication back from the property managers. When we arrived the amenity keys didnt work along with the fireplace in the room. The room itself had a terrible urine type smell we couldnt get rid of even with doors open to air out the room. There was also not enough bedding for the pullout sofa. Hotel itself was great- room not so much.”

“Room was listed as a one bedroom with king bed and a couch. Listing stated the room accommodated 4 people. When we arrived late in the evening and checked in, we discovered that there was no pull out couch. We messaged the host who didn't respond after multiple attempts to reach him until late the next day. Asked for a blow up mattress or a cot to which he completely ignored us for the rest of our stay. The unit is in need of updates as the couch is in rough shape with rips and patches that……