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"The front desk services was bad. The toilet throughout the hotel will not flush without having to hold down the button for a while. The shower won’t drain so when you take a shower, you have 5 inches of water on your feet. The hot tube is broken. The exterior wall is cracking and breaking down. The list goes on. I usually don’t leave a bad review, but this was a bad hotel. One good point is that it is walking distance to the beach and the karaoke was fun."

"Everything was very nice"

"We enjoyed our stay. The hot tub was so nice after coming back from the beach. The location is perfect. The price was excellent considering location, cleanliness, large room size and price. The not so good, there was an odor in the room. We got use to it but when we’d leave and come back, we’d smell it again. The breakfast wasn’t great at all really and the coffee maker didn’t work. All very manageable things. Even with that said, we recommend this property and will consider staying again when we visit Port A! 🥰👙🌊☀️⛱️"

"Loved the hotels brand new good price and amenities"

"Surprised that being such a high end hotel they would have doubles instead of queen beds."

"The staff was okay, but it felt uncomfortable at times as they would stop what they were doing and just stare when you walked into the main office. I would definitely recommend renting a car because there aren’t any nearby restaurants or a bar, so getting food requires driving or using delivery services. The property itself was pretty disappointing. The floors in the room did not feel clean, which made the stay less enjoyable. While the A/C worked well, the overall condition of the property was not great. The outside appearance looks very run-down, almost like an abandoned apartment complex. The check-in process is very minimal and done through a text message with a code and room number, which might not appeal to everyone. It felt more like a self-service setup where you’re expected to handle things like taking out your own trash and going to the main office for extra supplies like towels or trash bags. Overall, it didn’t feel like a relaxing vacation experience and lacked the comfort and convenience I was expecting."

"Air conditioning great. Bar offerings were good as well! "

"Staff was rude and room phone didn’t work everytime I asked for a cookie due to being a honors rewards member they were out and they were rude "

"Room was clean, only thing I would change is to add nonslip pads to tub. Breakfast was average, not something to rave about, but it was complimentary."