“So when booked our stay it was for a decent room in the pictures provided by Expedia but when we arrived entered the room the pictures were not of that room. We tried reaching hotel staff by walking over to the lobby and NO one was there but was a sign to call a number but no answer when called the number.”
“Staff was amazing and having the restaurant and bar on site was great! Would have loved a breakfast option in house Monday morning. Location could not be better.
The room was clean and super Southwest coded. The 2 things of quandary were the lightly secured mirror above the bed that flinched with every pillow flip and the “rode hard and put away wet” carpet. Both of these were forgiven once you walked into the courtyard of garden and grass though.
Would absolutely stay again!”
“We checked in late evening to just have an overnight staycation since we actually live in Ranchos de Taos nearby. The staff member was great at check in. We enjoyed our dinner in the restaurant. Unfortunately, the air conditioner in the room made alot of noise throughout the night & kicked on & off so much we did not get a good night’s rest. We ended up checking out before 6 am the next morning so we could go home & rest. We informed the front desk & she said she would speak to management……
“Staff were friendly and helpful. Room was clean and comfortable. But the hallway had a strong odor which was really unpleasant. And strangely there was no light to the property at night. It would be difficult to find the place after dark.”
“The room was clean and all the facilities worked. There was maid service every other day. The included breakfast was pretty standard but decent. No frills, but a good place to stay for the money.”
“Loved that it is situated where access to many shops, eateries and trolley were easy. Friendly, helpful staff when asked questions such as directions.”
“I want the shower in my home! The location was good and the amenities although unused were remarkable. You could swim laps in the hot tub. It's an interesting layout with the amenities across a small street and a 1 person sauna but the area was good, the rooms large and the desk folks had great suggestions. Orlando's was recommended on the other side of town. Try the Avocado pie!”
“The person I talked to on phone to help with my reservations was just the sweetest person ever. Did every thing she could to accommodate my evolving plans. Truly the best customer service ever!”
“Great accomodations, fantastic food, helpful and friendly staff, beautiful property that's close to downtown Taos. I had the Sagrado High Desert spa treatment, which was wonderful. I would highly recommend this resort.”
“What a wonderful place. Everyone was super nice, friendly and helpful. The room was comfortable, clean and welcoming. A delicious full breakfast is included with the room. Plus coffee, tea and cookies are available in the dining room 24/7. The guesthouse is in a peaceful neighborhood and includes free parking. I would definitely stay here again.”
“Excellent stay few minutes from Taos Plaza. Surrounded by huge cotton woods, charming room vaulted ceilings and vigas, Planning on another, pet friendly trip back soon. Best stay for us in Taos over the years!”
“Beautiful B&B. Comfortable and clean. Breakfast was good. Nightlight would be helpful given the several steps outside the bathroom. Quiet and peaceful location.”
“The Willa is a nice stop on Taos. But essentially a dolled up road motel. The ground are pretty and the restaurant is good. Pool is smaller then in pix. Not much privacy in the pool facing rooms. Good soundproofing. On the expensive side for what you get”