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“The room was extremely clean and there were fresh towels and everything seem to be in order. However, no maid service took place on Saturday so when we came back to the room, it had not been made up and there were new new fresh towels, and replenishment of coffee, etc.. that was a disappointment”

“Not clean enough”

“整體來講不是很愉快，過去酒店前已經在網上支付預計了。來以為过去登記入住就好，哪知道酒店兩個前台服務見我是游客英語又不好，員竟然又要我交房費。我還以爲是交的押金所以就把信用卡給她们支付了。后來才知道是收我的房費。太坑人了，這是我来美國入住那么多酒店最不開心的一次”

“Staff was helpful and the room was clean”

“6-7”

“I normally do not give a bad review but from the moment we walked into the front office to check in, it was not good. The lobby smelled like a cat litter box and wet dog. The room was neat but that is as far as the compliments go. We had no hot water the 3 days we were there. The staff was notified and that was the extent of it. There was mold on the bathroom ceiling and the ceiling over the bed has water damage and part of it is hanging down. I wore my shoes the whole time because the……