“We went for a 10 year anniversary and nothing was done special to welcome us, even after my husband tried to reach out to the concierge 3 times (over a 2 week span). Instead we were put in a king room that was one of the only ones without a balcony. When we asked for a room with a balcony we were put in a double queen bedroom across from a ballroom where they started making noise at 7:15am. We ended up having to go off the resort most of the time because spa reservations were booked a month out……
“We went for a 10 year anniversary and nothing was done special to welcome us, even after my husband tried to reach out to the concierge 3 times (over a 2 week span). Instead we were put in a king room that was one of the only ones without a balcony. When we asked for a room with a balcony we were put in a double queen bedroom across from a ballroom where they started making noise at 7:15am. We ended up having to go off the resort most of the time because spa reservations were booked a month out……
Austen