Lake Arrowhead Resort and Spa

Photo gallery for Lake Arrowhead Resort and Spa

Featured Image
On the beach, beach massages, beach yoga, beach volleyball
On the beach, beach massages, beach yoga, beach volleyball
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Lake Arrowhead Resort and Spa

VIP Access

Lake Arrowhead Resort and Spa

3.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
27984 Highway 189, Lake Arrowhead, CA, 92382

Explore the area

  • Popular LocationArrowhead Resort Beach4 min walk
  • Popular LocationLake Arrowhead Village5 min walk
  • Popular LocationLake Arrowhead Village Lakefront8 min walk
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)53 min drive

Choose dates to view prices

About this area

Lake Arrowhead

Located in Lake Arrowhead, Lake Arrowhead Resort and Spa is in the mountains and on the beach. SkyPark at Santa's Village and Snow Valley Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Silverwood Lake State Recreation Area and Blue Jay Bay. Be sure not to miss outdoor adventures like mountain biking and mountain climbing.

What's nearby

  • Blue Jay Bay - 1 min walk
  • Arrowhead Resort Beach - 4 min walk
  • Lake Arrowhead Village - 5 min walk
  • Lake Arrowhead Village Lakefront - 8 min walk
  • Paradise Bay - 16 min walk

Restaurants

  • BIN 189 — 1 min walk
  • BIN Bar — 1 min walk
  • Papagayos — 7 min walk
  • Papagayos — 7 min walk
  • Belgian Waffle Works — 8 min walk

Getting around

  • San Bernardino Santa Fe Depot - 33 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 53 min drive

About this property

Lake Arrowhead Resort and Spa

3.5-star hotel near Lake Arrowhead Village
With beach massages, beach yoga and fishing, Lake Arrowhead Resort and Spa is the perfect place to soak up some sun. Treat yourself to a detox wrap, a deep-tissue massage, or a facial at Spa of the Pines, the onsite spa. Be sure to enjoy a meal at BIN 189, the onsite family restaurant. Enjoy the gym, as well as activities like hiking/biking and beach volleyball.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Breakfast (surcharge), free bicycle rentals, and a 24-hour front desk
  • Express check-out, free newspapers, and a sauna
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Lake Arrowhead Resort and Spa have perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 55-inch flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10.00-30.00 for adults and USD 10.00-15.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Beach volleyball
  • Beach yoga
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (23000 square feet)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Firepit
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed available
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Sign language-capable staff
  • Stair-free path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
3 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 0.40 per accommodation, per night
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Spa tub access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 30.00 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arrowhead And Spa Arrowhead
Lake Arrowhead Resort and Spa Hotel
Lake Arrowhead Resort and Spa Lake Arrowhead
Lake Arrowhead Resort and Spa Hotel Lake Arrowhead

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 180 out of 528 reviews
5 - Excellent 34%
Rating 4 - Good. 160 out of 528 reviews
4 - Good 30%
Rating 3 - Okay. 77 out of 528 reviews
3 - Okay 15%
Rating 2 - Poor. 56 out of 528 reviews
2 - Poor 11%
Rating 1 - Terrible. 55 out of 528 reviews
1 - Terrible 10%

3.8/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!!
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees were very pleasant and helpful. The Resort was just beautiful, and decorated for the holidays. Great location overlooking the lake and walking distance to several restaurant and shopping. The only issue we had was our meal took a hour to get at the restaurant Bin 189. The employee did let us know before hand that they were short staff. Because we were on vacation we didn't really mind to much. Over all we loved the Lake Arrowhead Resort and Spa. Will defiantly recommend to friends and family.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and out, gorgeous room with view
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service, property conditions & facilities
As a VIP access member, we received neither an upgrade, late nor early check out, and denied a perk when it was not offered. The staff was memorably inhospitable- side stares when we asked for more water at the restaurant and bar, rolling eyes when we asked to turn on the outdoor fire pits, and questioning why we would come early to use the facilities at the spa before our spa appointment. They mentioned they were understaffed, which is understandable- but the rudeness from the front desk agents and manager, restaurant staff and spa attendants was noticeable and a topic of conversation for other guests we met as well. This hotel is also quite run down - rooms are aged/dated and compiled with the lack of VIP Access attention/perk and attitude we would not go back nor recommend this hotel until they are able to provide the service expected by their star rating and category as a VIP access hotel.
Stayed 2 nights in Oct 2021