3/5 Okay
eric
Feb 1, 2022
Liked: Room comfort
Disliked: Property conditions & facilities
Room 9
we stayed in room 9 and to be honest the room was very tired, the curtains were hanging of the rails they hadn’t been ironed they looked tatty and a mess the shower grout was black and the silicone too, the carpets and chairs had stains on them. I reported the kettle in the room having bare wires which they replaced along with the iron that was faulty and they gave us a new one also with bare wires all the electrical equipment in the room were over due their yearly inspection. On check out I informed the reception of the faults and they didn’t seem interested at all. As a 5 star accommodation it wasn’t worth the rates I have stayed in better 3 star it’s as if f the owner has lost interest in keeping to a high standard. The building and its historic features were lovely and great views over the Clyde but that’s not what I paid to see. So we were a bit disappointed.
Stayed 2 nights in Jan 2022
