Find hotels in Boulder Hill, IL from $61

"Great eveything"

"Upon booking, there are clearly 2 very different types of rooms - remodelled rooms and older, not so nice looking rooms. There is also a very clear price difference between the two. I booked a remodelled room and paid the according price. When I arrived at the property, they put me in an old room that was not remodelled. I immediately went back to the front desk and showed my booking and informed the lady that the room she put me in was not what I booked nor what I paid for. She told me they were out of the remodelled rooms for the night and that I would have to pay the difference to be place in a remodelled room with 2 double beds (I originally booked a Queen bed remodelled room). I was falsely sold a room and forced to pay extra at the hotel for essentially the same thing. Terrible experience and will never be booking here again. Very deceptive room listings, if you book a remodelled room, know that it’s not guaranteed EVEN IF YOU PAY EXTRA, and they will tell you it’s first come first serve. Save your money and book elsewhere. Very disappointing experience."

"The staff was very friendly and helpful with any needs we had. The room was very clean. I would definitely stay at the hotel again and highly recommend. "

"Hotel was nice. Staff was nice enough. The nightly reception is always a great amenity. I thought it was weird they only had cable channels. What hotel doesn’t offer streaming nowadays? Especially an Embassy Suites? We planned to order room service and stream a show and we couldn’t so that was disappointing. The room service was ok - food was cold but tasted good. Otherwise the stay was enjoyable and the facilities and staff were good."

"Enjoyed my stay with Hyatt. Great customer service, and room was great."

"The Holiday Inn Express was a great find and great stay. Loved the condition of the rooms, the property seemed recently updated, and the breakfast was excellent. Would happily stay here again!!"

"We had a room that smelled pretty poorly. As well as getting woken up @1:30am to a man death screaming."

"Our pillows were gross, the beds were uncomfortable and old. We brought the pillows to front desk to show, the didn't compensate us for the nasty pillows, we were told by the manager they were going to compasate us 50000 points that we never received."

"Well rested after our stay"