Find hotels in Brandon, Birmingham

"Clean rooms. Need to be careful with stepping into the shower room. Can be a trip hazard if your going to the loo at night and forget the step. "

"Nice rooms, good breakfast, indoor pool and sauna and free parking. The hotel feels a bit dated in need of renovation though. "

"Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one. "

"Loved my stay, room was really comfy, the sports bar was awesome, staff were really helpful and friendly, especially with all the refurbishment work going on. Would definitely stay there again if in Birmingham "

"Staff were friendly and helpful. Internet connection was very good and did not drop out. The food from the bar menu was of a good standard. "

"Clean and staff friendly"

"Rooms were recently renovated and they were clean and very nice. The hallways were being patched and painted, which is not a negative as they are simply updating the whole property. Would stay here again as it is conveniently located and very comfortable."

"Ideal location, room clean, pleasant staff. Good breakfast. Only thing I wasn’t given was WiFi password if there was one I didn’t see it. Would definitely stay again"

"We have visited this hotel many times before, and it has been amazing., unfortunately this time round was a different story. Communication was poor, we had booked a suite as a treat for Easter, part of this package was VIP parking, when we arrived the car park was closed, no email, no message on the Expedia chat with the hotel. We parked in the multi-story which was fine, the next day we were informed that the car park was now open, we moved the car only to be sent back by security who informed us the car park was not available, just kept getting sent back to the multi-story, the front desk had no idea. The room was fine, bit run down and shabby; robes in the room dirty with fake tan, although the espa products were a nice touch. Mini bar was another perk of the room, however we had to chase to get it replenished! Had dinner in the sky lounge, again dirty floors, a quick carpet sweeper would have fixed that but the staff were using a broom on the carpet which wasn’t doing anything. Main course arrived before the starter, but that got fixed eventually. We were overcharged on the bill and this needed correcting, it just felt that the staff did not communicate with each other! Casino bar used to be the place to go for a nice G&T however we were told, they don’t do that anymore and they don’t have a drinks menu? We left… The high line bar was a nice new edition, live music, good staff, although my wine was corked! Overall a poor experience!"