“The portions of the hotel that we used (room, check out desk, elevator, common hallways) were very clean, one of the most important aspects of our stay. Most of the staff were very helpful and accommodating. We are used to staying at a hotel chain that provides an included breakfast. We found the Bistro prices awfully high and chose to eat at local breakfast eateries instead. We also usually park our car in the hotel parking lot, but our choices here were to pay for valet parking at $48 a day,……
“Arrived at 10pm. People sleeping on the street. Only street parking, valet was $55 per night. Asked security outside if my car would get broken into if we parked on the street, he replied he couldn’t make any promises. Continued to check in, as soon as we walked into the room we were hit by a wave of odor. We decided to stay else where. Staff was nice. Hotel is not giving us a refund. Very disappointed.”
“Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an……