“I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.”
“I didnt know they only cleaned and restocked towels, coffee, cups......every 3 days. I had to ask for things. I didnt care much for that. And there weren't any luggage racks to haul luggage on available. They could use more of those. I didnt like having to pay a refundable $100 fee up front for any potential damages, even tho I did get it back. Room was pretty clean. Hotel workers were very friendly.”
“Staff was great, hotel was pleasant and comfortable. We were happy with our king bed with pullout couch room. Accommodation was great for our stay l. Breakfast thumbs up. Would definitely recommend.”
“False advertisement, it stated offered complimentary breakfast. Learned from staff thst it has never been offered at the establishment.
The recliner and office chair leather was peeling, there were some large areas missing. My room had a mildrew odor. I had to call and knock on door to get assistance from the front desk & it took them longer then 5 minutes to respond. When staff did respond d they came from the front office on their phone.”
“The room was clean however, the screen in the window was ripped, my tv didn ’t work (they did fix it), the room was just dated, looked as if it hadn’t been updated or maintained in a long time. The bed was comfortable, room was clean and the coffee was good. Don’t expect a lot but then again, the price of the room does reflect the condition.”
“Room was clean but need better pillows. Pillows were very flat. Air conditioning was excellent. Rooms were really pretty! Staff was awesome. Breakfast was very good! Parking was excellent.
Thank you!”