Grand Park Royal Cancun - All Inclusive

Photo gallery for Grand Park Royal Cancun - All Inclusive

Primary image
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Park Royal Cancun - All Inclusive

VIP Access

Grand Park Royal Cancun - All Inclusive

4.0 star property

4.1/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach4 min walk
  • Popular LocationCancun Convention Center18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
  • Popular LocationNorte Beach111 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Grand Park Royal Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Andres Quintana Roo Stadium. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Chac Mool Beach - 4 min walk
  • Forum Beach - 15 min walk
  • Cancun Convention Center - 18 min walk
  • Cancun Golf Club at Pok Ta Pok - 7 min drive
  • Norte Beach - 111 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Pelicanos - 7 min walk
  • Asiana - 8 min walk
  • Natura - 10 min walk
  • The Surfin Burrito - 10 min walk
  • The Surfin Burrito - 11 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 346 rooms offer free WiFi, free minibar items, and LED TVs with satellite channels. Other amenities available to guests include furnished balconies or patios, iPod docks, and 24-hour room service. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 346 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Conference space (7535 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.
This property's restaurant La Concha will be closed every day of the week from April 18 , 2022-May 30, 2022.

Renovations and closures

The following facilities or services will be unavailable from April 18 2022 to May 31 2022 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
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Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
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Grand Park Royal Cancun - All Inclusive Cancun
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Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 812 out of 1594 reviews
5 - Excellent 51%
Rating 4 - Good. 420 out of 1594 reviews
4 - Good 26%
Rating 3 - Okay. 175 out of 1594 reviews
3 - Okay 11%
Rating 2 - Poor. 92 out of 1594 reviews
2 - Poor 6%
Rating 1 - Terrible. 95 out of 1594 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean place. The staff was very helpful in every area of the hotel. Food was good in all four restaurants, we had ocean-view suites and close access to the beach.
Stayed 3 nights in May 2022

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place…not so much kids friendly, and I pretty much needed to beg for water bottles be delivered to my room. Great staff and very clean
Stayed 6 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It is a very nice and safe place, it is close to the beach and has a beautiful view of the sea and a nice place to be with the family
Stayed 5 nights in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort. The staff was Incredible and friendly. We were able to upgrade our room at check in and the room was amazing. There wasn’t really any night life and the pool with the swim up bar had music that you could barely hear. The larger pool had a DJ with great music but it would have been nice to have music at the swim up bar. Overall I would definitely recommend this resort.
Stayed 7 nights in May 2022