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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants and a nightclub

Choose dates to view prices

Photo gallery for Hotel Plaza Kokai Cancún

Reception
Outdoor pool
Junior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Junior Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Estandar King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estandar King

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, premium bedding, in-room safe, individually decorated

Room Standard

  • Sleeps 2

View all photos for Double Room

1 bedroom, premium bedding, in-room safe, individually decorated

Double Room

  • Sleeps 4

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About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk - 0.4 miles
  • Plaza 28 - 17 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 19 min walk - 1.0 mile
  • Plaza Las Americas - 2 min drive - 1.4 miles
  • Ultramar Ferry Puerto Juárez - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a nightclub, a swim-up bar, and a free daily manager's reception. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free newspapers, a front-desk safe, and an elevator
  • Concierge services, tour/ticket assistance, and a banquet hall
  • Motorized watercraft on site, multilingual staff, and a 24-hour front desk
Room features
All 55 individually furnished rooms include perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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7.4 out of 10, Good, 532 reviews
$20 nightly
The price is $29
Jul 14 - Jul 15
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Plaza Kokai Cancún?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai Cancún on Jul 8, 2025 start from $35.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

Hotel Plaza Kokai Cancún Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 217 out of 683 reviews
Rating 8 - Good. 212 out of 683 reviews
Rating 6 - Okay. 136 out of 683 reviews
Rating 4 - Poor. 55 out of 683 reviews
Rating 2 - Terrible. 63 out of 683 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel worked well for our time in Cancun. Had everything we needed, was clean and staff friendly. Pool was a bit dreary!
Stayed 8 nights in Jun 2025

10/10 Excellent

ana maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in all ways
Stayed 1 night in Jun 2025

10/10 Excellent

Yordanys

Liked: Cleanliness
Good price! Room was clean! It was a basic accomodation but it was good for the price I paid.
Stayed 3 nights in Jun 2025

10/10 Excellent

JUAN

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Solana

Liked: Cleanliness, staff & service, amenities
The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Stayed 6 nights in Jan 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay if you just need a clean quick place to stay and to be close to the bus station. Was a little noisy from traffic but better than being stuck beside a night club thumping all night. Would recommend for someone passing through.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

8/10 Good

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and cute hotel

Situated in Cancun centre. It is exactly according to the descriptions. Easy access to the main shopping centres, minutes walk to the terminal, etc...
Stayed 5 nights in Jan 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Great location in central, great valur
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's convenient bus station very close
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.

Very comfortable bed - the right amount of support without being too firm. Very good water pressure in the shower.
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely book again💪
Stayed 7 nights in May 2024

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente services
Stayed 7 nights in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

4/10 Poor

Marisol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is close to the ADO bus station.
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Stayed 1 night in May 2024

8/10 Good

Hector Jesus

Liked: Cleanliness, staff & service
Next to Cancun downtown and the bus station
Stayed 6 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a bargain. Great location if you want to avoidcZona Hoteleria. Clean, comfortable, close to bus station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Stayed 6 nights in Jun 2024

8/10 Good

Steve

Disliked: Amenities
Not the best staff. It is a place with a good location and nice for a quick visit.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good
Stayed 1 night in May 2024

6/10 Okay

Robert

Robert’s Review

Basic room, everything was clean the air conditioning was adequate to keep me comfortable. Stay was for one night.
Stayed 1 night in Mar 2024