Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500
Explore the area
Las Palapas Park8 min walk
Puerto Cancun Marina Town Center18 min walk
Plaza 282 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)33 min drive
Room options
About this area
Cancun
Hotel Plaza Kokai Cancún is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and near the beach. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park and Delfines Beach. Don't miss out on a visit to Ventura Park Cancun. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Located close to Las Palapas Park and Puerto Cancun Marina Town Center, Hotel Plaza Kokai Cancún provides free continental breakfast, a nightclub, and a roundtrip airport shuttle. Enjoy international cuisine and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a swim-up bar and a free daily manager's reception.
Other perks at this hotel include:
An outdoor pool with a swim-up bar
Free newspapers, motorized watercraft on site, and tour/ticket assistance
A 24-hour front desk, concierge services, and luggage storage
Meeting rooms, an elevator, and a front-desk safe
Guest reviews say great things about the location
Room features
All 55 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
Bathrooms with showers and free toiletries
28-cm TVs with digital channels
Ceiling fans, daily housekeeping, and desks
Languages
English, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
Free continental breakfast available daily
2 restaurants
A bar/lounge
A swim-up bar
Free daily manager's reception
Restaurants on site
El meson espanol
La Tasca
Things to do
Nightclub
Outdoor pool
Personal motorized watercraft
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun
Frequently asked questions
Does Hotel Plaza Kokai Cancún have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.
How much does it cost to stay at Hotel Plaza Kokai Cancún?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai Cancún on Jun 6, 2023 start from $47.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Plaza Kokai Cancún pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Plaza Kokai Cancún?
There is free parking nearby.
What time is check-in at Hotel Plaza Kokai Cancún?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Hotel Plaza Kokai Cancún?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Hotel Plaza Kokai Cancún provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 650 per vehicle applies.
Where is Hotel Plaza Kokai Cancún located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly, helpful staff. Great location. Incredibly, I had left behind an item of considerable value and it was restored to me! I had a nice room and really enjoyed my stay.
Brenda
Stayed 2 nights in Mar 2023
8/10 Good
Jimmy C
Traveled with group
Feb 21, 2023
Liked: Cleanliness, staff & service
Kind of old hotel but still good accomodation,staff are freindly nice and clean.
Entrando buona impressione la camera era buia con le luci accese affacci pessimi buio aria condizionata rumorosissima vecchia come tutta la camera tv con 10 canali
Pessimo hotel
After a couple of false starts got a nice room. Conscientious staff and housekeeping. Good front desk service. Restaurant on premises will deliver to room. Laundry service. Daily room clean up. Very friendly and professional people.