Boulevard kukulcan km 5.5 zona hotelera, Cancun, QROO, 77500
Explore the area
Popular LocationLangosta Beach4 min walk
Popular LocationJardín del Arte6 min walk
Popular LocationTortuga Beach14 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive
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View all photos for Ambassador Suite
Ambassador Suite
775 sq ft
1 bedroom
Sleeps 6
2 Double Beds OR 1 King Bed
View all photos for Standard Studio
Standard Studio
344 sq ft
Studio
Sleeps 4
2 Double Beds
View all photos for Apartment Standard
Apartment Standard
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for Room Standard
Room Standard
Sleeps 4
2 Double Beds
About this area
Cancun
Hotel Casa Maya is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Delfines Beach. Costa Occidental de Isla Mujeres National Park and Aquaworld are also worth visiting. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with ziplining and skydiving.
Ocean-view aparthotel with a swim-up bar, near Langosta Beach
Spend the day relaxing on the beach or at a marina before returning for a meal at one of Hotel Casa Maya's 2 restaurants. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a minibar, room service, and a down comforter.
Hotel Casa Maya offers 321 accommodations with minibars and safes. Beds feature down comforters. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
A marina, a health club, and a water park (surcharge) are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Beach
On the beach
Free beach cabanas
Free beach club on site
Beach towels
Beach umbrellas
Beach sun loungers
Pool/Spa
2 outdoor pools
Sun loungers
Massages
Spa services
Facials
Aromatherapy
Body wraps
Body treatments
Manicures and pedicures
Hydrotherapy
Body scrubs
Internet
Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Roundtrip airport shuttle (surcharge) from 9:00 AM - 11:00 PM
Airport shuttle at scheduled times, on request
Area shuttle (surcharge)
Car not required
Family friendly
Free crib/infant bed
Children's pool
Playground
Babysitting (surcharge)
Children's games
Restaurants on site
La Veranda
Las Brisas
Food and drink
Microwave
Coffee/tea maker
Dining
Continental breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 250 for adults and MXN 125 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Minibar
Snack bar/deli
Room service available
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Bathtub or shower
Soap
Shampoo
Toilet paper
Free toiletries
Hair dryer
Entertainment
32-inch flat-screen TV with cable service
TV in a common area
Outdoor areas
Terrace
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Computer station
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 28.87 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: MXN 250 for adults and MXN 125 for children (approximately)
Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 8)
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility or spa tub
Property is also known as
Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya
Hotel Casa Maya Cancun
Hotel Casa Maya Aparthotel
Hotel Casa Maya Aparthotel Cancun
Frequently asked questions
Yes, this property has 2 outdoor pools and a children's pool.
As of Aug 14, 2022, prices found for a 1-night stay for 2 adults at Hotel Casa Maya on Sep 11, 2022 start from $85.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
Check-out is at 11 AM. Late check-out is available for a fee.
Yes, there's an airport shuttle that runs 9:00 AM–11:00 PM on request. A fee of MXN 1600 per vehicle applies.
Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km).
Overall score and ratings
3.9
Good
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Good place to stay. Definitely outdated but they keep it clean. Beach and pools on site were great. One of the two restaurants is open late so that's great. The communication with back-office staff could've been better but overall it was good.