The Villas Cancun by Grand Park Royal - All Inclusive

Photo gallery for The Villas Cancun by Grand Park Royal - All Inclusive

Primary image
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of The Villas Cancun by Grand Park Royal - All Inclusive

UNESCO Sustainable Travel Pledge

The Villas Cancun by Grand Park Royal - All Inclusive

4.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Kukulcan KM 10.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationForum Beach16 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, The Villas Cancun by Grand Park Royal - All Inclusive is in Zona Hotelera neighborhood and is connected to the convention center. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Tortuga Beach. Traveling with kids? Don't miss Aquaworld and Ventura Park Cancun.

What's nearby

  • Chac Mool Beach - 1 min walk
  • Forum Beach - 16 min walk
  • Cancun Convention Center - 2 min drive
  • Plaza Caracol Mall - 3 min drive
  • Cancun Golf Club at Pok Ta Pok - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • Limoncello - 7 min walk
  • Lorenzillo's - 8 min walk
  • Pelicanos - 11 min walk
  • Maria Marie - 11 min walk
  • Asiana - 12 min walk

About this property

The Villas Cancun by Grand Park Royal - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
At The Villas Cancun by Grand Park Royal - All Inclusive, hit the beach, dine onsite at Cocay, or enjoy a drink at one of the property's 2 poolside bars. Change of towels is available on request.
The Villas Cancun by Grand Park Royal - All Inclusive offers 33 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate living rooms. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Cocay
  • El Mirador
  • La Concha
  • El Oriental
  • Grand Prime Rib House

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Sauna
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised childcare
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Villas Grand Park Royal All Inclusive All-inclusive property
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Villas Cancun Grand Park Royal All Inclusive Hotel
Villas Grand Park Royal All Inclusive Hotel
Villas Cancun Grand Park Royal All Inclusive
Villas Grand Park Royal All Inclusive
Hotel The Villas Cancun by Grand Park Royal - All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun
The Villas Cancun by Grand Park Royal All Inclusive
Cancun Park Royal Inclusive
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The Villas Cancun by Grand Park Royal All Inclusive
The Villas Cancun by Grand Park Royal - All Inclusive Cancun

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 81 out of 145 reviews
5 - Excellent 56%
Rating 4 - Good. 32 out of 145 reviews
4 - Good 22%
Rating 3 - Okay. 13 out of 145 reviews
3 - Okay 9%
Rating 2 - Poor. 9 out of 145 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 145 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area and everything.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I wish they had a better buffet- because that was immensely lacking. But aside from that the restaurants you reserve are excellent! Having a butler assigned to us Jessica etc made life very very easy! We love her and hopefully can schedule another vacation very soon! Will definetly use this hotel the ammenities and the room type are truly wonderful! The swimout is so beyond worth it!
Stayed 6 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, especially our butler Jessica. Resort was really good overall. Villa Master suite was excellent and the ocean view was amazing. Restaurants were good, buffet was good for breakfast. It was more than likely due to covid, but the entertainment was truly lacking, especially at night and at the adult only poolside.
Stayed 3 nights in Apr 2022

3/5 Okay

Traveled with family
In overall, it was OK. The location is great, a walking distance to the Mall and other good places with restaurants and markets. In the property itself, almost none activities for adults. There was no DJ, dance, singing performances. Instead, a small space by the pool, with a poor performance. Next time, I will try somewhere else.
Stayed 11 nights in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. We had a personal butler, Yomelly who took care of reservations etc for us and did a great job. Everyone at all the different restaurants and buffet were great. With my kids allergies they were very accommodating. The food was delicious. The people at the kids club did a great job keeping the kids busy soo we could have a date night 😊. The rooms were kept clean and the mini bar stocked. and we had a great time. There were activities to do all day by the pool. We definitely look forward the visiting again. The only con is that the lounge chairs by the pool get taken super early in the morning. The staff needs to set a time limit on how long a chair can stay empty workout people actually using them. If you want a chair by the pool , try to get there at 5 to 6 in the morning to claim them.
Stayed 5 nights in Mar 2022