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The lobby in this hotel is absolutely beautiful and looks more like a resort, however, the rooms are so small. It’s completely deceiving walking into the hotel vs. walking into your room. I can’t comment on the restaurant and bars because they were closed due to covid.
We left a piece of luggage i contacted Ryan at the front desk and he had a tracking number for my luggage to return home literally within minutes! We enjoyed our stay and will be back to Loews soon! =)