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Overview of Hotel Casa San Agustin

Photo gallery

Guest reviews

4.9/5 Exceptional
180 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

Popular LocationUniversity of Cartagena1 min walk
Popular LocationSanto Toribio Church3 min walk
Popular LocationCartagena Cathedral4 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)17 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 603 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premium Suite

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite (del Virrey)

    Room amenities

    • 1991 sq ft
    • Sleeps 4
    • 2 King Beds
    More details
  • Deluxe Room

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite (Prestige)

    Room amenities

    • 1830 sq ft
    • Sleeps 4
    • 2 King Beds
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighborhood, Hotel Casa San Agustin is in the city center and by the sea. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira. Our guests appreciate the hotel's location for the sightseeing.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • University of Cartagena - 1 min walk
  • Santo Toribio Church - 3 min walk
  • Puerta del Reloj - 4 min walk
  • Cartagena Cathedral - 4 min walk
  • Plaza Santo Domingo - 4 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 23 min drive

Restaurants

  • Alma — 1 min walk

About this property

Hotel Casa San Agustin

Luxury Cartagena hotel in Cartagena Walled City, walk to Clock Tower
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a rooftop terrace are onsite. All 30 rooms offer thoughtful touches like free minibar items and bathrobes, as well as comforts such as pillowtop beds and Frette Italian sheets. Free WiFi and iPod docks are standard, as are flat-screen TVs with DVD players.
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
1 restaurant
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Free bicycle rentals
Full-service spa
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Garden
Pool sun loungers
Rooftop terrace

Spa

3 treatment rooms
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily
Spa tub

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Frette Italian sheets
Free cribs/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower

Entertainment

32-inch flat-screen TV
DVD player
iPod dock
Premium channels

Food and drink

Free bottled water
Free minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 25 March 2020 to 31 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 290000 per night
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: COP 290000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Can I cancel my reservation for free at Hotel Casa San Agustin and receive a full refund?
Yes, Hotel Casa San Agustin offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casa San Agustin cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at Hotel Casa San Agustin?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel Casa San Agustin?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 110000 per vehicle, roundtrip, applies.
Where is this hotel located?
Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of University of Cartagena, Clock Tower, and Cartagena de Indias Convention Center. Bocagrande Beach and San Felipe de Barajas Castle are also within 1 mi (2 km).

Guest reviews

4.9
Exceptional
5 - Excellent
162
4 - Good
13
3 - Okay
2
2 - Mediocre
3
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Loved everything. Beautiful hotel, super friendly staff, amazing food.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful hotel, extremely clean and excellent service from all staff members.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The whole staff ara friendly and unique!!! The employees at the Alma Bar and Restaurant are so nice., specially Jean Carlos and Roberto. Thanks to the Guest Relations Manager, Jorge Díaz for his kindness.

    Stayed 7 nights in Feb 2020