Centennial Vacations from $335

The front desk person should have told me they were having a big event and would be making all kinds of noise at a certain time. And put me in a room far far away from that noise. I felt awful and had come from an overnight flight. I was sick to my stomach. Meanwhile at 4 pm all sorts of beeping. Sound technician doesnt know what tgey are doing. The sound check was so extremely loud ' so loud it was as if they were in my room. And the beeping from sone machine went on for quiet a while. The noise echos up. Why youd hold an event in a lobby when the rooms surround it. So freaking stupid. I was concerned about the room when it was situated behind a screen and there was equipment in the hallways. Im like what the hell. If id known this was going on wouldnt have stayed here. But when hotels hold events its usually in a ballroom far away from hotel rooms. The girl when i called down asking about noise and telking her it was too loud. She says everybody knows this event is going on. We hold it every year for past 50 years. Really?? I dont live here and i booked this reservation through a third party like most people. I said how long is this going to go on for? She said she didnt know? Really absurd remarks. The manager of the front desk needs to train his staff better. Plus room service. I called to ask if there was a book as most hotels have a book about hotel with info on room service cost. The girl told me to look online at the menu. There are no prices? Other issues - heating

Excelente lugar las habitaciones muy cómodas y equipadas. Ubicación accesible

Breakfast and coffee was awesome. The jacuzzi tub was amazing. Definitely worth the price. We were in the sail away room. The wifi did not work while we were there however.

Service wasn’t as expected, we asked for extra Shampoo and conditioner..they were out of Shampoo and gave us only conditioner Room service cleaned the room but didnt change the dirty pillow cases The guy at service desk didnt know how to connect Ruko on tv with my phone and didn’t care if we were able to do it or not !

The room was clean and the indoor/outdoor pool was very nice.